IT Support Specialist
ConfidentialHyderabad / Secunderabad, Telangana, India5 days ago
Job descriptionProvide technical support to end-users, addressing hardware and software issues. Troubleshoot and resolve problems related to Windows OS, O365, email, and network connectivity. Manage software installations, including antivirus, Citrix, and VPN clients. Utilize ticketing systems like BMC Remedy or ServiceNow to track and resolve incidents. Deliver excellent customer service and maintain high satisfaction levels while working in a 24 / 7 rotational shift environment.
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Skills Required
O365, Windows Os, Servicenow, Antivirus, Bmc Remedy, Citrix
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It Support Specialist • Hyderabad / Secunderabad, Telangana, India