Guest Relations Executive

Job Title : Guest Relations Executive / Senior Guest Relations Executive

Location : Mussoorie

We are looking for a Guest Relations Executive / Senior Guest Relations Executive to join our team at goSTOPS, India's fastest-growing backpacker hostel brand. As a key member of the team, you will be responsible for ensuring an exceptional guest experience at our properties in North India, fostering a welcoming and vibrant atmosphere for all visitors.

Roles and Responsibilities

• Guest Services : Greet and welcome guests with a pleasant demeanor, providing excellent

customer service throughout their stay.

completion of all necessary documentation.

departments when necessary.

needed. Create and manage spreadsheets for reporting and operational needs.

○ Conduct inventory checks and maintain records.

○ Assist in the procurement of monthly supplies.

○ Step in as the property in-charge during the absence of the property manager.

satisfaction.

required.

Qualifications / Knowledge / Experience

What We Offer