We are looking for a highly skilled and experienced ServiceNow Flows Developer to lead the design and implementation of automated workflows using Flow Designer and IntegrationHub. The ideal candidate will have a strong background in ServiceNow development, particularly within HRSD and Employee Centre PRO , with a focus on building scalable, efficient, and secure automation solutions across ITSM and custom applications.
Key Responsibilities :
- Design and Implement Employee Flows using Flow Designer, journey Accelerator, and Employee Center Pro
- Lead the development of ServiceNow Flow Designer workflows and IntegrationHub spokes.
- Architect and implement end-to-end automation across ServiceNow modules ( ITSM, HRSD, CSM, etc.).
- Collaborate with business analysts and stakeholders to gather requirements and translate them into technical solutions.
- Develop and customize ServiceNow applications, including HRSD , Case Management and Life Cycle Events .
- Develop and maintain custom applications, catalog items, and flow actions.
- Integrate ServiceNow with third-party systems using REST / SOAP APIs, JDBC, and MID Server .
- Conduct code reviews, unit testing, and performance tuning.
- Ensure compliance with ServiceNow best practices, security standards, and governance policies.
- Provide mentorship to junior developers and contribute to knowledge sharing.
Required Skills & Qualifications :
Minimum 7 years of experience in ServiceNow development.Strong expertise in HRSD , CSM , Employee Center , and Employee Flows .Expertise in Flow Designer, IntegrationHub, and ServiceNow scripting (JavaScript, Glide API).Strong understanding of ServiceNow architecture, data model, and platform capabilities.Experience with ServiceNow Studio, App Engine, and Scoped Applications.Proven track record of successful integrations with external systems.ServiceNow certifications ( CSA, CAD, CIS in ITSM or App Engine ) preferred.Preferred Skills :
Experience with Virtual Agent, Performance Analytics, or AI Search.Familiarity with DevOps, CI / CD pipelines, and Git integration.Exposure to Agile / Scrum methodologies and tools like JIRA or Azure DevOps.Soft Skills :
Strong problem-solving and analytical skills.Excellent communication and stakeholder management.Ability to work independently and lead technical discussions.Detail-oriented with a focus on quality and performance.(ref : hirist.tech)