Senior ServiceNow Engineer - ITSM / HRSD

About the Role :

We are seeking a Senior ServiceNow Engineer with extensive experience in developing and managing ServiceNow platform solutions, particularly in portal development (e.g., Service Portal or Seismic). The ideal candidate will have a strong background in ServiceNow architecture and customization, exceptional programming skills, and the ability to work independently with minimal supervision.

You will collaborate directly with product managers, business stakeholders, and cross-functional teams to design and deliver scalable ServiceNow solutions that meet evolving enterprise Responsibilities :

• Design, develop, and implement complex ServiceNow solutions and custom applications.
• Create and customize ServiceNow modules, workflows, business rules, client scripts, UI policies, and integration components.
• Develop advanced Service Portals or work with Seismic to build modern, user-centric interfaces.
• Perform code reviews, unit testing, and documentation of solutions.
• Work directly with product managers and business contacts to gather requirements, define solutions, and manage implementation timelines.
• Translate business needs into functional and technical requirements within the ServiceNow platform.
• Provide technical leadership in platform upgrades, configuration management, and release planning.
• Maintain ServiceNow best practices related to security, performance, code reusability, and governance.
• Independently manage and prioritize project tasks, ensuring timely delivery.
• Develop and maintain integrations between ServiceNow and other enterprise systems using REST / SOAP APIs or integration platforms.
• Automate workflows and implement efficient, scalable solutions to improve ITSM, HRSD, ITOM, and other

ServiceNow Qualifications :

(ref : hirist.tech)