Job Title : Salesforce Functional Consultant
Location : Pune, India
Experience : 4+ Years
Key Responsibilities :
- Gather and analyze business requirements.
- Design CRM solutions using Salesforce.
- Create sprint-ready user stories and documentation.
- Collaborate with ServiceNow / Salesforce teams in Agile delivery.
- Perform functional testing and validate delivered features.
- Present solutions and outcomes to business stakeholders.
Required Skills :
4 years in BA / Functional Consultant roles.Strong Salesforce CRM functional expertise.Understanding of ServiceNow workflows.Strong documentation, communication, and analytical skills.