Job Description
• Responsible for interacting by email with lenders, contractors and/or field inspectors to ascertain the required documents and/or information
• Responsible for collaborating with onshore stakeholders via email and phone calls
• Responsible for scheduling and expediting site inspections with inspectors across the United States
• Responsible to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate
with outside parties
• Responsible for obtaining pending documents and/or information and updating the system with the information
provided by the lenders, contractors, and field inspectors
• Responsible for communicating with the clients through email
• Follow schedule adherence
• Obtain a quality score of 98.5% or above
Qualifications
• Bachelor’s Degree or equivalent Required Skills
• Must have excellent written communication skills (with accurate grammar and punctuation)
• Must have the ability to read and respond to the client’s emails following effective business email writing etiquettes
• Must have excellent verbal communication skills with fluent English and neutral accent
• Must have good analytical and cognitive skills
• Must have an eye for attention to detail
• Must have minimum 30 wpm speed with the ability to talk over the phone
Associate, Granite • Bengaluru, India
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