ServiceNow ITAM Specialist

We’re seeking a candidate with deep expertise in ServiceNow Software Asset Management (SAM)—someone who excels in understanding the specialized SAM modules, workflows, and data models that enable strategic software asset governance. This role goes beyond general platform administration; it requires a nuanced understanding of how SAM integrates with broader IT and financial ecosystems to deliver measurable business value.

The ideal candidate will be able to leverage SAM capabilities to drive strategic outcomes, including :

Maximizing ROI by identifying and reclaiming underutilized licenses and optimizing software spend.

Reducing audit risk through accurate entitlement tracking, proactive compliance management, and defensible license positions.

Streamlining operations by automating software request, approval, and provisioning workflows.

Aligning IT and Finance by providing actionable insights into software usage, cost allocation, and forecasting.

This role is crucial to our software asset strategy, providing expert guidance across IT, procurement, and finance. The right candidate will ensure SAM delivers tangible value—driving efficiency, accountability, and smarter software investments.