Introduction
A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio
Your Role And Responsibilities
- As an Associate at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you will be responsible for :
- Your primary responsibilities include :
- Working on the end-to-end feature development and solving challenges faced in the implementation.
- Collaborate with key stakeholders, internal and external, to understand the problems, issues with the product and features and solve the issues as per SLAs defined.
- Being eager to learn new technologies and implementing the same in feature development.
Preferred Education
Master's Degree
Required Technical And Professional Expertise
Experience in Implementation, and design ServiceNow CSM solutionsExperience in CSM Application related integration use casesExcellent in client stakeholder and customers management and ServiceNow Certifications will have added advantageDeep understanding and solutioning capabilities in ServiceNow Global scope and foundational data such as Location, Organization, CMDBIn-depth experience and solutioning capabilities using Scoped ApplicationPreferred Technical And Professional Experience
Expertise in ServiceNow ITSM productExperience in develop integration using JDBC / SQL / SOAP / REST with various type of systems directly or through mid-serverShould have CSA, CAD and CIS-ITSM CertificationsSkills Required
Rest, Soap, Sql, Jdbc