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Executive (High Salary)

Executive (High Salary)

Santamonica Tours and TravelsKochi, Kerala, India
4 days ago
Job description

Job description :

Job Title : Holiday Expert – Customized Tours / FIT

Location : Cochin, Trivandrum & Palakkad

Experience : Minimum 2 years in a similar role

Job Summary :

We are looking for an experienced and enthusiastic Holiday Expert – Customized Tours / FIT to join our team. The ideal candidate will be responsible for designing tailor-made travel itineraries, providing personalized travel solutions, and ensuring excellent customer satisfaction.

Key Responsibilities :

  • Design and curate customized domestic and international holiday packages based on client preferences and budgets.
  • Handle end-to-end tour planning, including itinerary creation, costing, hotel selection, and activity coordination.
  • Communicate with clients to understand their travel needs and provide suitable travel options.
  • Coordinate with suppliers, hotels, and local partners for smooth tour operations.
  • Prepare quotations, respond to inquiries promptly, and follow up for closures.
  • Ensure all bookings are accurate and confirmed within deadlines.
  • Maintain strong product knowledge and stay updated on destinations, hotels, and travel trends.
  • Provide exceptional customer service before, during, and after travel.

Requirements :

  • Minimum 2 years of experience in holiday planning, preferably in customized tours / FIT segment.
  • Strong communication and interpersonal skills.
  • Good knowledge of destinations, hotels, and tour operations.
  • Proficiency in MS Office and travel software tools.
  • Customer-oriented approach with attention to detail.
  • Ability to multitask and work under pressure.
  • Education :

    Graduate in Travel & Tourism, Hospitality Management, or related field preferred.

    Location :
  • Kochi
  • Trivandrum
  • Palakkad
  • Job Types : Full-time, Permanent

    Benefits :

  • Cell phone reimbursement
  • Health insurance
  • Paid time off
  • Work Location : In person

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    Executive • Kochi, Kerala, India