Sales Force Excellence Manager

Key Responsibilities

The role has the following key deliverables :

• Sales Force Effectiveness (SFE) Strategy :
• Develop and implement a comprehensive SFE strategy to improve sales team performance and optimize resource allocation.
• Identify areas for process improvement, including territory management, sales target setting, and incentive structures.
• Align SFE initiatives with overall business objectives and growth strategies.
• Data Analysis Insights Generation :
• Analyze sales data to identify trends, gaps, and opportunities for growth across various product categories and regions.
• Utilize advanced analytics techniques (e.g., predictive modeling, segmentation) to enhance sales planning and decision-making.
• Provide actionable insights to sales leadership for improving go-to-market strategies and field force productivity.
• Sales Reporting Performance Management :
• Design and manage sales dashboards and performance reports to track key performance indicators (KPIs) such as sales productivity, coverage, and call quality.
• Monitor and report on sales performance, identifying areas that require attention or improvement.
• Develop standard operating procedures for reporting, ensuring consistency and accuracy in data management.
• Sales Operations Optimization :
• Drive initiatives to improve sales operations processes, including CRM adoption, territory alignment, and route planning.
• Implement tools and systems that enable efficient sales force management, including automation of manual processes.
• Work closely with IT and other teams to optimize CRM and sales force automation platforms for better data capture and usage.
• Training Capability Development :
• Collaborate with the Sales Capability Manager to ensure that sales teams have the skills needed to effectively utilize data and analytics in their roles.
• Develop and deliver training programs focused on data-driven sales techniques, CRM usage, and performance management.
• Incentive Plan Design Management :
• Support the design and implementation of incentive schemes to motivate the sales force while aligning with business objectives.
• Analyze the effectiveness of incentive plans and recommend changes to drive higher sales productivity.
• Cross-Functional Collaboration :
• Partner with marketing, finance, and supply chain teams to integrate sales strategies with overall business plans.
• Work closely with the sales leadership team to ensure alignment on priorities and execution strategies.

Minimum Level of Job-Related Experience Required

Skills Required

Healthcare, Sales Planning, Data Analysis, Data Management, Project Management, Automation