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Senior Training Manager

Senior Training Manager

Live Connectionslucknow, India
6 days ago
Job description

Job Title : Senior Manager – Training

Department / Group : Training

Location : Hyderabad

Job Description

Role Overview

The Senior Manager – Training will be responsible for driving the strategic and operational delivery of training initiatives at the account level. This role involves ensuring that all training goals are met, managing learning service integration and transition, and leading a team of managers and training professionals to deliver world-class learning experiences aligned with business objectives.

Key Roles and Responsibilities

(not an exhaustive list)

  • Ensure all training goals and objectives are achieved at the account level.
  • Create and implement learning service integration and transition plans , ensuring timely and effective execution of all related activities.
  • Manage and coordinate the integration and transition of learning services, collaborating with customers and stakeholders to meet requirements.
  • Develop and maintain positive relationships with internal and external stakeholders.
  • Ensure compliance with established training practices; design and deploy new training frameworks when needed.
  • Partner with internal teams and clients to ensure the Learning Management System (LMS) supports seamless training integration and delivery.
  • Assess, track, and report on learning service performance, providing regular updates on progress and outcomes.
  • Create, maintain, and share reports and documentation as per agreed timelines.
  • Facilitate learning service reviews and continuous improvement initiatives , identifying and implementing best practices.
  • Manage and allocate training resources based on business needs, ensuring all SOW (Statement of Work) terms are met.
  • Mentor and coach new and existing team members to build capability and drive performance.

Minimum Requirements

  • Minimum 3 years of experience in Digital Marketing or Content Moderation training .
  • 7+ years of people leadership experience , including at least 3 years managing managers .
  • Strong knowledge of Learning & Development (L&D) best practices.
  • Proven track record in training program design, development, and management .
  • Excellent leadership, stakeholder management, and communication skills.
  • Good to Have

  • Understanding of the Advertising, Marketing , and / or Content Moderation domains.
  • Experience in Content Design & Development .
  • Hands-on experience with Learning Management Systems (LMS) and related activities.
  • Behavioral Skills & Attributes

  • Assertive communication and effective conflict resolution skills.
  • Self-improvement and resilience management mindset.
  • High level of patience and customer centricity .
  • Strong coaching and mentoring abilities.
  • Excellent analytical and problem-solving skills.
  • Would you like me to format this JD in a corporate-style Word / PDF template (with section headers, color highlights, and placeholders for company name / logo)? I can generate that for you.

    Preferred Diversity

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    Training Manager • lucknow, India

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