Identify bottlenecks, delays, and errors in operations
Conduct gap analysis between defined processes and actual practices.
Recommend and implement improvements for faster service turnaround and reduced rework.
Analyze customer complaints, service failures, and escalation data.
Apply Quality Tools & Methodologies
Six Sigma & Continuous Improvement
Ensure decisions are data-driven, not assumption-based.
Cross-Functional Collaboration & Training
Support audits and compliance reviews by providing process and performance evidence.
Skills Required :
Knowledge of process mapping, process analysis, and improvement techniques in service environments.
Strong command of Quality Tools
Lean Six Sigma Green Belt / Black Belt certification preferred.
Ability to analyze quality metrics .
Data analysis skills
Strong interpersonal skills to work with cross-functional teams.
Exposure to smart metering / utilities / service industry preferred.
Qualification & Experience :
B.Tech. (Electrical / Electronics / CS)
2–5 years’ experience in Quality / Process Excellence / Service Operations .
Lean Six Sigma certification preferred.
Create a job alert for this search
Excellence • chennai, tamil nadu, in
Related jobs
Promoted
Process Excellance Supervisor
CaterpillarChennai, Tamil Nadu, India
Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other.
We are the makers problem solve...Show moreLast updated: 19 days ago
Promoted
Quality Controller
LC WaikikiChennai, IN
Started in 1988 in France, our journey began in 1997 under the umbrella of LC Waikiki Mağazacılık Hizmetleri Ticaret A.With over 1300 stores around the world and a strong presence in 59 countries, ...Show moreLast updated: 30+ days ago
Promoted
Document Controller
GRUPO CUÑADO – CUNADO GROUPChennai, Tamil Nadu, India
From Grupo Cuñado, a multinational company leader in the distribution of pipes, fittings and valves, we are looking for a Documentalist in Chennai.
Documentary management of projects with clients an...Show moreLast updated: 30+ days ago
Promoted
Senior Process Manager - Contract Management (VMO)
Thryve Digital Health LLPChennai, Tamil Nadu, India
Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keeps us ahead of the curve.
Thryve delivers next-generation sol...Show moreLast updated: 17 days ago
Promoted
Process Excellence - FP&A
ConfidentialChennai, India
The Downstream Reporting & Analysis (R&A) Organization is a team of > .Within the Downstream Reporting & Analysis is the Process Excellence Team which is responsible for leading and guarding the pro...Show moreLast updated: 21 days ago
Promoted
Process Excellance Supervisor
ConfidentialChennai, India
Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
We are the makers, problem ...Show moreLast updated: 21 days ago
Promoted
Technical Manager
INVENTA Technologies Pvt Limited - Chennai INDIA (HQ)Tiruvallur, Tamil Nadu, India
INVENTA Technologies Pvt Limited, established in 1989, focuses on R&D, design, and engineering in polymer materials.We have two business verticals : 1.
Engineered Plastics compounding and 2.Sustaina...Show moreLast updated: 30+ days ago
Promoted
Process Associate
Finex Tax Filingchennai, tamil nadu, in
Finex Tax Filing is committed to offering comprehensive tax planning, preparation, and advisory services to help businesses and individuals achieve financial clarity.
With expertise in navigating co...Show moreLast updated: 1 day ago
Promoted
Specialist Process and Program Excellence
FreshworksChennai, Tamil Nadu, India
Collect clean and validate data from multiple sources to ensure accuracy and reliability.Build dashboards and reports to track key performance indicators (KPIs).
Conduct exploratory and diagnostic a...Show moreLast updated: 30+ days ago
Promoted
Process Excellence Controller
Secure Meters LimitedChennai, IN
Map end-to-end field service processes.Ensure company quality standards across service.Identify bottlenecks, delays, and errors in operations.
Conduct gap analysis between defined processes and actu...Show moreLast updated: 1 day ago
Promoted
Senior Process Manager
Eclerx Services Limited, Mumbai, MaharashtraChennai, IN
Clerx is looking to hire an experienced professional with 8-12 years of experience.As part of the Voice support process team, your role will specifically focus on troubleshooting related processes....Show moreLast updated: 1 day ago
Promoted
SAP Fiori Consultant(5 Years & Immediate)
Quess Corp LimitedChengalpattu, Tamil Nadu, India
Notice Period : Immediate to 15 Days.Find below attached JD for SAP Fiori Consultant / Developer || Quess Corp || Chennai || Hybrid- 2 to 3 Days ||.
Minimum 5 years of hands-on experience in developin...Show moreLast updated: 2 days ago
Promoted
Process and Compliance Analyst
Innodata Inc.Chennai, IN
The Process and Compliance Analyst is a key contributor to driving operational excellence, regulatory compliance, and continuous improvement across the organization.
This role sits at the intersecti...Show moreLast updated: 11 days ago
Promoted
Assistant Plant Manager
Lactalis IndiaChengalpattu, Tamil Nadu, India
The Deputy Plant Manager assists the Plant Manager in overseeing the daily operations of the dairy processing plant.This role involves ensuring efficient production processes, maintaining high prod...Show moreLast updated: 17 days ago
Promoted
Process Excellence Expert - OTC
AB InBev GCC IndiaChennai, IN
AB InBev GCC was incorporated in 2014 as a strategic partner for Anheuser-Busch InBev.The center leverages the power of data and analytics to drive growth for critical business functions such as op...Show moreLast updated: 16 days ago
Promoted
Process Coordinator
Mahavir Enterprises Pvt LtdChennai, IN
Process Coordinator who can act as the strategic right hand to our Managing Director.You’ll be the central node that streamlines communication, drives workflow efficiency, and ensures executive-lev...Show moreLast updated: 1 day ago
Promoted
SAP S / 4HANA Process Expert
Tata Consultancy ServicesChennai, Tamil Nadu, India
TCS is Hiring for SAP S / 4HANA Process Expert Consultant.We are looking for Immediate joiners.Over 10 years of experience in SAP implementation.
In-depth understanding of business processes in functi...Show moreLast updated: 27 days ago
Promoted
In-Process Quality Control Executive
NutrioBoxChennai, IN
Selected candidate's day-to-day responsibilities include : .Make sure whether the product goes through auditing and testing.
Make sure whether all the legal standards are met and review thoroughly the...Show moreLast updated: 1 day ago