Splunk ITSI Expert / Senior Consultant Specialist

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Splunk ITSI Expert

In this role, you will :

Expertise in building Observability level 4 including

Manage events and component level metrics, Metrics-logs and Traces, time series topology and AI / mL Models

To achieve alerts, Comprehensive Dashboards, Root cause analysis, Business Impact analysis and predictive and preventative insights

Requirements

To be successful in this role, you should meet the following requirements :

10 + years’ experience builds observability level 4.

Expertise in Splunk platform, including Essentials, Enterprise Security, and ITSI.

Strong understanding of ITSM concepts (ITIL, ServiceNow) and service management processes.

Proficiency in scripting and programming languages like Python, Shell Scripting, or Perl (beneficial).

Excellent analytical and problem-solving skills.

Solid understanding of network, server, and application infrastructure.

Strong communication and collaboration skills, with the ability to explain technical concepts to non-technical stakeholders.