MS Dynamics CRM Technical Architect_Greater Noida / Bangalore

About Our Client

IPG Photonics is the world leader in fiber laser technology, offering solutions for applications across a wide array of industries. The company has developed a robust, vertically integrated supply chain, developing key technology components in-house, thus enabling the most reliable, powerful, and efficient laser solutions. With over 30 locations across the globe, they are committed to developing innovative products that provide reliable, cost-effective solutions for our customers' needs.

Job Description

• Work with team members to ensure alignment of the CRM system with business processes.
• Customize CRM software to fulfill Business requirements.
• Identify system problems and troubleshoot solutions.
• Update system, applications, and functionalities as needed.
• Create and maintain system documentation and CRM process instructions.
• Conduct regular system audits and testing to ensure optimal functionality.
• Proven experience as an Dynamics CRM engineer, architect, or similar role.
• Extensive experience with on-line implementations and managing CRM software and third-party interfaces.
• Strong understanding of performance tuning methodologies.
• Excellent problem-solving, analytical and troubleshooting skills.
• Ability to work collaboratively in a team environment.
• Strong communication skills to effectively interact with key stakeholders.
• Support and Issue resolution.

The Successful Applicant

• Experience in designing, developing, diagnosing, and troubleshooting CRM applications in Microsoft Dynamics CRM(Online). Experience in CPQ is a plus
• Recent experience in implementing Dynamics 365 Online solutions with experience in experience with Sales and Marketing. Field Service is a plus
• Development experience with Dynamics CRM (OData, Plugins, Workflows, API integration using SDK).
• Experience in using the Visual Studio and source control (Git, Team Foundation Server, or Microsoft Dev Ops).
• Integration experience with 3rd party systems using APIs (REST / SOAP), SFTP.
• Experience working with C#, JavaScript, HTML / CSS.
• Excellent communication and problem-solving skills.
• Ability to work independently as well as in a team environment.
• Support and Issue Resolution.
• Solving performance problems, tuning & optimization.
• Ensuring High availability and Disaster recovery.
• CRM administration, best practices, and health checks