Overview
We're seeking a skilled AI specialist to design and develop intelligent AI solutions using Langchain.
Responsibilities
You'll play a key role in automating customer support workflows on Zendesk, enhancing the student experience globally.
Key Skills and Experience
- 1.5-2 years of hands-on experience in GenAI or software development.
- Proven project experience building applications with Langchain.
- Demonstrable experience working with and integrating Zendesk APIs.
- Solid understanding and practical experience implementing Retrieval-Augmented Generation (RAG) systems.
- Experience in designing and building AI agents using Langchain and MCP / similar frameworks.
- Strong proficiency in Python / Go.