Salesforce Crma

Job Summary We are seeking an experienced Salesforce CRM Analytics (formerly Tableau CRM / Einstein Analytics) professional to design, develop, and manage analytics solutions within the Salesforce ecosystem. The ideal candidate will have hands-on experience in creating dashboards, datasets, dataflows, recipes, and implementing actionable insights that drive business performance.

Key Responsibilities

Design and develop CRM Analytics dashboards , lenses , and datasets to deliver key business insights.

Build and maintain dataflows , recipes , and bindings within CRM Analytics.

Integrate Salesforce data with external sources (via Data Manager, connectors, or APIs).

Collaborate with business stakeholders to gather analytics requirements and translate them into functional designs.

Ensure data quality, performance optimization, and effective data governance within CRMA.

Work with Salesforce Admins, Developers, and Architects to align analytics with broader CRM strategy.

Implement security predicates , row-level security , and sharing inheritance in datasets.

Develop documentation, training, and best practices for CRMA usage.

Support enhancements, troubleshoot issues, and maintain dashboards as per business needs.