Develop Short Term and Long Term Strategy and Roadmap for Resource Planning Priorities.
Work with Business Heads to ensure accurate built of Budgets and Headcount Forecasts, questioning assumptions where appropriate.
Liaise with Business Heads and make recommendations on functional level efficiency plans.
Provide Insights to Leadership Team on Site capacity plans through timely review.
Work closely with Finance Reporting Team on cost impact due to change in Business Plans, highlighting both risks and opportunities.
Co-ordinate with site Recruitment team to ensure efficiencies are delivered and all signings have been fully considered and appropriate sign-off given.
Propose continuous improvement opportunities to improve SLA's / reduce costs and provide increased flexibility.
Lead the Bengaluru Resource Planning team taking full accountability for TMT / HC / Functional RP activities and deliverables.
Responsible for signing off and maintaining repository of Growth Role, Role Upgrades, HC Transfer and Efficiency through Headcount Governance process for all function in TBS.
rive Utilization & provide insights to the leadership team through time management tool.
You will be responsible for :
You will need :
Preferred experience in a Resource Planning role within a multi-skilled, multi-channel environment.
Overall, 10 years of Experience.
Must have minimum of 5 years Resource Planning experience on Global scale.
Preferred experience in managing a resource planning / WFM team.
Strong technical background in using MS packages and WFM technology.
A strong commercial awareness is preferred.
Good Written and Verbal Communication is preferred.
Strong Microsoft Office Skills, including and especially Advanced Excel.
Financial Wellbeing Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.