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Customer Experience Manager
Customer Experience ManagerFairgrowth Management Consultants Pvt. Ltd. • Republic Of India, IN
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Customer Experience Manager

Customer Experience Manager

Fairgrowth Management Consultants Pvt. Ltd. • Republic Of India, IN
30+ days ago
Job description

Our client, a leading manufacturer of mobile accessories and electronic products, is searching for an experience Customer Success Manager. She will lead and manage team performance, drive process improvement initiatives, ensure customer satisfaction, and deliver high-priority tasks as assigned by management, contributing to the organizations operational efficiency and business objectives.

Location : Mumbai Central

Working Days : Monday to Saturday

Working Hours : 10 : 00 AM 7 : 00 PM

CTC : 12-15 Lacs per annum

Her Roles & Responsibilities will be

  • Team Management
  • Process Improvement
  • Reporting & Metrics
  • Customer Focus
  • High-Priority Management Requirements
  • Key Performance Indicators (KPIs)

Preferred candidate profile

  • Bachelors degree in Business Administration, Management, or related field (Masters preferred)
  • She should have an experience in team management, process improvement, or similar roles
  • She should be carrying strong analytical and problem-solving skills
  • She should be proficiency in MS Office and relevant reporting tools
  • She should carry an excellent communication and interpersonal skills
  • Competencies

  • Leadership & People Management
  • Process Orientation & Continuous Improvement
  • Customer-Centric Approach
  • Strategic Thinking
  • Adaptability and Resilience
  • If you are interested in moving forward with a new opportunity , please submit your updated resume so we can begin the evaluation and shortlisting process.

    Regards,

    Deepak

    M : 98676 96869

    E : deepak@fairgrowthindia.com

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    Manager Customer Experience • Republic Of India, IN

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