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Software Development Engineer [T500-20196]

Software Development Engineer [T500-20196]

Delta Air LinesBengaluru, Karnataka, India
11 hours ago
Job description

About Delta Tech Hub :

Delta Air Lines (NYSE : DAL) is the U.S. global airline leader in safety, innovation, reliability and customer experience. Powered by our employees around the world, Delta has for a decade led the airline industry in operational excellence while maintaining our reputation for award-winning customer service. With our mission of connecting the people and cultures of the globe, Delta strives to foster understanding across a diverse world and serve as a force for social good. Delta has fast emerged as a customer-oriented, innovation-led, technology-driven business. The Delta Technology Hub will contribute directly to these objectives. It will sustain our long-term aspirations of delivering niche, IP-intensive, high-value, and innovative solutions. It supports various teams and functions across Delta and is an integral part of our transformation agenda, working seamlessly with a global team to create memorable experiences for customers.

Responsibilities :

  • Collaborate cross-functionally with business and other IT teams across Delta.
  • Champion development and integration standards, best practices, and their related deliverables
  • Work closely with the Salesforce Process Architect and related IT teams Advisory Developers to ensure designs adhere to Salesforce best practices and are built for scalability.
  • Deliver processes and components that can be maintained by the business into the future using native Salesforce features and functions whenever possible.
  • Use GitLab for source control and understand how to properly deploy code between environments.
  • Design, develop, and deploy Apex classes, triggers, test methods, and Lightning web components to meet the business’s requirements.
  • Debug existing code and improve legacy unit tests.
  • Participate in the creation of documentation to ensure that no component or process is a closed system.
  • Optimize and improve existing Salesforce implementations so that every team is achieving the maximum benefit from their investment in Salesforce.
  • Work to continually understand the new features added to Salesforce’s products and aid the business in regression testing as needed to avoid disruption from any Salesforce-side upgrade.
  • Act with urgency and a sense of ownership in the broader scheme of Delta’s success
  • Support off-hours problems when they arise.

What you need to succeed (minimum qualifications) :

  • Bachelor’s degree in information systems, Computer Science or related field
  • 3 years of enterprise experience developing Salesforce.com products
  • A strong desire to maximize native Salesforce functions and to adopt scalability as a core design principle in all projects
  • Experience in Service cloud implementation
  • Understanding of object-based model and governor limits in Salesforce
  • Experience in working with asynchronous and synchronous processes
  • Understanding of advanced admin features - Example : flows, Dynamic forms
  • Good understanding and hands on experience of Object-oriented programming, advanced use of service cloud and Messaging in App on Web with Einstein bots- Nice to have
  • Works well with individuals at all levels of Salesforce experience
  • Deep familiarity with how to troubleshoot integrations in the UI and when to lean on developers’ support
  • Understand how to get to the root cause of user issues within Salesforce
  • Robust experience in Service Cloud features in an operationally critical context
  • Embraces diverse people, thinking and styles
  • Consistently makes safety and security, of self and others, the priority
  • Apex, LWC
  • Java then switched to salesforce
  • Preferred Qualifications :

  • Exposure to diverse lines of business using Salesforce in different ways
  • Able to clearly articulate the pros and cons of why you would use a particular method to achieve a solution
  • Unafraid to offer suggestions if there may be a more efficient way to do something
  • ID : DELJT12

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    Software Development Engineer • Bengaluru, Karnataka, India

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