Chief Operating Officer

Role Overview

We’re looking for a highly capable, independent, and strategic professional to drive key projects across product, marketing, operations, finance, HR, and sales. As the

right hand to the Executive Director , you’ll own execution, coordinate teams, and ensure seamless implementation so the ED can focus on strategy.

Key Responsibilities

1. Project Ownership & Execution

Lead major initiatives new launches, marketing, operations, or process improvements from start to finish.

Coordinate with creatives, vendors, and internal teams to deliver high-quality outputs.

Identify bottlenecks, maintain timelines, and minimize ED’s involvement in execution.

2. Cross-Functional Operations

Act as the bridge between departments to ensure alignment and clarity.

Build efficient systems to reduce operational dependency on the ED.

Identify and fix process gaps to improve efficiency.

3. Founder Support & Leadership

Prepare for and follow through on key meetings and action items.

Represent the ED in discussions and vendor negotiations when required.

Manage key partnerships, external coordination, and execution accountability.

4. Market Research & Growth

Track trends, competitors, and opportunities for business growth.

Support product launches, packaging innovation, and new market initiatives.

5. Performance & Accountability

Set and monitor KPIs across teams.

Ensure timely execution and resolve roadblocks proactively.

Requirements

Experience & Skills

Strong execution and problem-solving skills with business acumen.

Experience in FMCG, consumer goods, or high-growth environments.

Excellent organization, communication, and negotiation skills.

Ability to manage multiple projects independently.

Mindset & Fit

Ownership-driven, proactive, and hands-on.

Strategic yet execution-focused.

High EQ with strong people management and coordination skills.

Fast, efficient, and outcome-oriented.