Talent.com
No longer accepting applications
Housekeeping Supervisor

Housekeeping Supervisor

The St. Regis MumbaiJaipur, IN
2 days ago
Job description

Communication

  • Provide assistance to coworkers, ensuring they understand their tasks.
  • Speak to guests and co-workers using clear, appropriate and professional language.
  • Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.
  • Talk with and listen to other employees to effectively exchange information.
  • Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).
  • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person / department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.

Assists Management

  • Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.
  • Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
  • Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.
  • Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).
  • Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.
  • Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).
  • Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.
  • Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.
  • Coordinate tasks and work with other departments to ensure that the department runs efficiently.
  • Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.

    • Working with Others

  • Support all co-workers and treat them with dignity and respect.
  • Handle sensitive issues with employees and / or guests with tact, respect, diplomacy, and confidentiality.
  • Actively listen to and consider the concerns of other employees, responding appropriately and effectively.
  • Develop and maintain positive and productive working relationships with other employees and departments.
  • Partner with and assist others to promote an environment of teamwork and achieve common goals.

    • Quality Assurance / Quality Improvement

  • Comply with quality assurance expectations and standards.
  • Monitor the performance of others to ensure adherence to quality expectations and standards.

    • Physical Tasks

  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, kneel, or walk for an extended period across an entire work shift.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Enter and locate work-related information using computers and / or point of sale systems.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Move at a speed that is required to respond to work situations (e.g., run, walk, jog).
  • Visually inspect tools, equipment, or machines (e.g., to identify defects)
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces and steps.
  • Move up and down stairs and / or service ramps.
  • Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

    • Housekeeping Protocol

  • Identify and report preventative or other maintenance issues in public areas or guest rooms.
  • Contact Engineering, At Your Service (AYS), Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs.
  • Respond promptly to requests from guests, Front Desk, or At Your Service requests.
  • Identify room assignments and type of cleaning required for each room.
  • Complete required Housekeeping paperwork, including reports, worksheets, activity logs, and checklists.
  • Document and report outstanding issues that need to be handled to the manager / supervisor after shift is complete.
  • Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards.
  • Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards.
  • Complete incident reports for any incidents or accidents that occur during shift.

    • Guest Rooms, Villas, and Suites

  • Enter guest rooms following procedures for gaining access, such as knocking three times, saying “Housekeeping,” and ensuring vacancy before entering.
  • Report missing hotel / resort property and damages to room to manager / supervisor.

    • Housekeeping Quality Control

  • Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards are met.
  • Inspect public areas / bathrooms, restaurants, fitness center, pool area, offices, and service areas after being cleaned by Housekeeper to ensure quality standards are met.

    • Housekeeping Coordination

  • Verify room status listed on report, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
  • Check and resolve issues with discrepant rooms with the Front Desk (e.g., guest was scheduled to check-out, but bags were found in the room).
  • Assist Housekeeping management in managing daily activities of Housekeeping and Laundry.
  • Communicate additions or changes to the room assignments to Housekeeping staff as they arise throughout the shift.
  • Run reports to determine how many rooms are sold for each day, including the number of arrivals, departures, and vacant ready rooms.
  • Prepare and distribute room assignments to Housekeeping staff.
  • Close out house at the end of shift to ensure assigned rooms were cleaned and communicate issues to next shift.

    • CRITICAL COMPETENCIES

    Analytical Skills

  • Decision-Making
  • Problem Solving
  • Computer Skills

    • Interpersonal Skills

  • Customer Service Orientation
  • Team Work
  • Diversity Relations
  • Interpersonal Skills

    • Communications

  • Listening
  • Communication
  • English Language Proficiency

    • Personal Attributes

  • Dependability
  • Integrity
  • Positive Demeanor
  • Safety Orientation
  • Presentation
  • Stress Tolerance
  • Adaptability / Flexibility
  • Initiative

    • Organization

  • Time Management
  • Detail Orientation
  • Multi-Tasking
  • Planning and Organizing

    • Physical Abilities

  • Visual Acuity

    • Assists Management

  • Resolving Conflict
  • Delegating and Directing
  • Coaching and Developing
  • Team Building
  • Performance Management

    • PREFERRED QUALIFICATIONS

    Education

    High school diploma / G.E.D. equivalent

    Related Work Experience

    At least 1 year of related work experience

    Supervisory Experience

    At least 1 year of supervisory experience

    Create a job alert for this search

    Housekeeping Supervisor • Jaipur, IN

    Related jobs
    • Promoted
    Manager Housekeeping

    Manager Housekeeping

    HiltonJaipur, Rajasthan, India
    A Manager Housekeeping will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.A ...Show moreLast updated: 14 days ago
    • Promoted
    Housekeeping Executive

    Housekeeping Executive

    AccorHotelJaipur, Rajasthan, India
    Conduct daily briefings with staff at floor level.Manage and supervise all tasks of his / her team.Ensure cleanliness of guest rooms guest room balconies guest corridors linen rooms and housekeeping ...Show moreLast updated: 30+ days ago
    • Promoted
    Accounting Services Associate / Advisor - UK Bookkeeping (Remote role)

    Accounting Services Associate / Advisor - UK Bookkeeping (Remote role)

    IRIS Centre of Excellence - Indiajaipur, rajasthan, in
    Remote
    I am writing this Job post to brief about the job opportunity with IRIS KPO Resourcing India Pvt Ltd for UK Bookkeeping.Please find the job description and specifications for your references,.IRIS ...Show moreLast updated: 18 days ago
    • Promoted
    Guest Service Associate - Housekeeping

    Guest Service Associate - Housekeeping

    ConfidentialJaipur
    Fairmont Hotels Resorts is looking for Guest Service Associate - Housekeeping to join our dynamic team and embark on a rewarding career journey Clean and prepare guest rooms for occupancy according...Show moreLast updated: 20 days ago
    • Promoted
    Housekeeping Associates

    Housekeeping Associates

    Sarovar HotelsJaipur, Rajasthan, India
    V Sarovar Portico MI Road Jaipur.As a Housekeeping Associate, you will be responsible for maintaining the cleanliness, hygiene, and overall appearance of guest rooms and public areas, ensuring a hi...Show moreLast updated: 6 days ago
    • Promoted
    Housekeeping Manager

    Housekeeping Manager

    NIMS UniversityJaipur, Rajasthan, India
    The Housekeeping Manager will oversee all housekeeping operations across university buildings, hostels, classrooms, and common areas, ensuring. Supervise and coordinate daily housekeeping operations...Show moreLast updated: 14 days ago
    • Promoted
    Housekeeping Manager

    Housekeeping Manager

    ConfidentialJaipur, India
    You will be responsible forthe efficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.Th...Show moreLast updated: 30+ days ago
    • Promoted
    Compliance Specialist – Affordable Housing (LIHTC)

    Compliance Specialist – Affordable Housing (LIHTC)

    Castellan Real Estate PartnersJaipur, IN
    Compliance Specialist – Affordable Housing (LIHTC).Remote (Based in India, supporting California projects).Full-time | Must be available to work in Pacific Standard Time (PST) overlap hours.We are ...Show moreLast updated: 18 days ago
    • Promoted
    AsstMgr-Housekeeping

    AsstMgr-Housekeeping

    Marriott Hotels ResortsJaipur, Rajasthan, India
    Entry level management position that focuses on supporting the day-to-day activities in Housekeeping Recreation / Health Club and Laundry if applicable. Position works with employees to clean and main...Show moreLast updated: 23 days ago
    • Promoted
    Housekeeping executive

    Housekeeping executive

    ConfidentialJaipur, India
    We suggest you enter details here.This is a full-time on-site role for a Housekeeping Executive at Jal Bhagirath foundation in Jaipur. The Housekeeping Executive will be responsible for overseeing ...Show moreLast updated: 22 days ago
    • Promoted
    Head – Business & Growth | Startup Leadership Opportunity

    Head – Business & Growth | Startup Leadership Opportunity

    uBreatheJaipur, Rajasthan, India
    Head – Business & Growth | Startup Leadership Opportunity.We are looking for a strong operator who can take full ownership of running our business end-to-end — across sales, operations, partnership...Show moreLast updated: 2 days ago
    • Promoted
    Fleet Superintendent

    Fleet Superintendent

    CMA SHIPSJaipur, IN
    Comply with IMS and all relevant international rules and regulations;.Ensure all your duties in accordance with quality, health, safety, environmental and ethics policies;.Propose a continuous perf...Show moreLast updated: 30+ days ago
    • Promoted
    Manager Housekeeping

    Manager Housekeeping

    ConfidentialJaipur, India
    A Manager Housekeeping will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.A ...Show moreLast updated: 14 days ago
    • Promoted
    Housekeeping Associate

    Housekeeping Associate

    ConfidentialJaipur, India
    India's most evocative destinations.At the heart of every hotel is a sense of place, elevated by considered architecture and interiors that reflect the spirit of the destination.It is our people wh...Show moreLast updated: 22 days ago
    • Promoted
    Senior Operations Specialist (Home Services)

    Senior Operations Specialist (Home Services)

    InstaServiceJaipur, IN
    Job Title : Senior Operations Specialist.InstaService is a fast-growing on-demand home services platform, offering professional. California, Texas, Florida, and 23 other states.We are on a mission to...Show moreLast updated: 30+ days ago
    • Promoted
    Growth Intern

    Growth Intern

    Huzzle.comJaipur, IN
    Huzzle helps companies hire talents fast and compliantly from anywhere in the world.We are growing fast and are looking for cracked growth marketeers to join us. Your role : grow our X accounts.Reven...Show moreLast updated: 30+ days ago
    • Promoted
    Restaurant Supervisor

    Restaurant Supervisor

    The HostellerJaipur, Rajasthan, India
    Cafe manager / assistant manager / executive (Hotels / Restaurants).F&B) operations, timely food preparation, Serving and cleanliness, ensuring seamless experience for guests visiting the restaurant / cafe...Show moreLast updated: 8 days ago
    • Promoted
    GSA Housekeeping

    GSA Housekeeping

    AccorHotelJaipur, Rajasthan, India
    We are seeking a dedicated and detail-oriented Guest Service Associate (GSA) - Housekeeping to join our team.As a GSA-Housekeeping you will play a crucial role in maintaining the highest standards ...Show moreLast updated: 19 days ago