Engage with clients to understand their travel preferences, budgets, and expectations.
Research, plan, and organize complete travel itineraries — including flights, hotels, transfers, tours, and special requests.
Process and manage bookings accurately using internal systems and tools.
Provide end-to-end customer support, handling any changes, inquiries, or issues that may arise before or during travel.
Prepare and manage travel documentation, including visas, insurance, and confirmations.
Follow up with clients post-travel to gather feedback and maintain long-term relationships.
Ensure all travel arrangements comply with company policies and international regulations.
Qualifications
2+ years of experience as a Travel Consultant or in a similar role (fresh graduates are also welcome to apply).
Proficient in travel booking systems, GDS, and CRM tools.
Excellent communication and interpersonal skills , especially with international clients.
Strong sales and negotiation abilities with a customer-first mindset.
Ability to handle multiple priorities in a fast-paced environment.
Up-to-date knowledge of global travel trends, destinations, and regulations.
Flexible to work rotational shifts and weekly offs , including late evenings or night shifts to align with U.S. time zones.
Transportation : One-way cab drop facility available for female employees (nearby locations).
Compensation & Benefits
Base Salary : ₹20,000 – ₹35,000 (gross per month), depending on experience and qualifications.
Performance Incentives : Unlimited earning potential — average incentive range ₹50,000 – ₹150,000 per month.
How to Apply
If you’re passionate about travel and thrive in a dynamic, customer-centric environment, we’d love to hear from you!
Please send your resume and a brief cover letter highlighting your relevant experience to :
📧 hr@viva-holidays.co.uk
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Consultant • Republic Of India, IN
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