Customer Service Executive - Used Car Loans

Perform the following under the guidance / direction of Supervisor / Manager

• With help of Supervisor / Manager, Identify the customers for protentional Business
• Collect the documents from Customers and validate as per the organization norms
• Logging the case in the system as per SOP and follow the process for disbursement.
• Fulfil - the Sanction ratio as per organization requirement
• Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor / Manager.
• With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them
• With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Skills Required

Customer Acquisition, Cross Selling, vendor relationship management , Audit Compliance, Loan Processing