Customer Service Representative
OrigabeeKottayam, IN10 hours ago
Job descriptionExcellent English communication skills (spoken & written) – must Basic math skills to calculate copays, insurance splits, and billing amounts Strong customer service attitude Ability to work night shift (US hours) Prior pharmacy or healthcare experience is a plus Willingness to learn and grow within the company 💰 Salary : Starting from ₹25,000 per month (based on experience)
We are looking for a dedicated Customer Service Representative to join our team supporting a USA-based pharmacy . This role involves handling daily prescriptions, submitting insurance claims, and communicating directly with patients regarding their copays.
✨ Key Responsibilities :
- Process and manage daily prescriptions
- Submit and follow up on insurance claims
- Speak directly with patients to explain copays, balances, and prescription details
- Maintain accurate records and provide excellent customer support
✅ Requirements :
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Customer Service Representative • Kottayam, IN
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