Analyst - Insurance Admin [T500-21003]

About H.E. Services :

At H.E. Services vibrant tech Center in Hyderabad, you will have the opportunity to contribute to technology innovation for Holman Automotive, a leading American fleet management and automotive services company. Our goal is to continue investing in people, processes, and facilities to ensure expansion in a way that allows us to support our customers and develop new tech solutions.

Holman has come a long way during its first 100 years in business. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and up fitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Join us and be part of a team that's transforming the way Holman operates, creating a more efficient, data-driven, and customer-centric future.

Provide technical support to internal clients as it relates to placing and servicing of Commercial Insurance and Personal Insurance coverage for clients, inclusive of :

liaison to optimize the quality of service and customer satisfaction.

Disseminate the appropriate needs of the client as it relates to Commercial Lines Insurance

Facilitate requests and needs of Carriers on behalf of clients

Coverage knowledge includes (but is not limited to) Business Owners Policies, Commercial Package, Mono Line Property, Mono Line Commercial General Liability, Inland Marine, Business Auto, Umbrella, and Workers Compensation

JOB INPUTS :

Under the supervision of an Account Executive, Account Manager II, or Direct Supervisor

Obtain Claims data, evaluate for trends, and create loss summaries

Follow up on claim assignments with insurers as required

Generate Acord applications as requested

Issue confirmation of coverage and other insurance documents as required.

Execute routine policy changes with insurers

Bill policies according to the billing worksheet

Follow up on the timely issuance of Insurance policies and Audits

Review policies, endorsements, & Audits for accuracy

Prepare renewal “kits,” proposals, and quarterly review presentations as required

Update the Operating Platform with underwriting data

Collaborate with Account Executives in assembling Marketing Submissions.

Issue renewal certificates, automobile identification cards, and confirmation of coverage letters.

Assist with determining the eligibility of drivers

Document management

Projects as assigned

Education and / or Training :

Bachelor’s degree or equivalent work experience preferred

Proficient in the use of various desktop tools, including MS Office Programs (i.e., Outlook, Excel, Word, PowerPoint, Project, Visio, SharePoint, etc.)

Relevant Work Experience :

1-3 plus years of Account Management work in a Commercial Brokerage environment. Preferred candidate's previous job duties may include with job duties such as Claim Data analytics, assisting with preparing client documents, checking documents for accuracy, application and proposal generation.

A history of working in a team environment is a plus

Previous exposure to Property and Casualty terms and / or concepts is preferred

Ability to read and interpret Contractual language and / or financial statements is preferred

Planning / Organizing / Managerial Knowledge :

Demonstrates acceptable math, organization, critical thinking, and problem-solving skills

Proactive, organized approach to multitasking and prioritization

Effectively manages time and consistently meets deadlines

Able to break down problems and analyze for possible solutions.

Ability to grow and understand the key business drivers; uses this knowledge in own work. Expands fundamental knowledge in one's own function and broadens skills

Decisions are guided by policies and procedures; receives moderate guidance and oversight from the manager

Demonstrates attention to detail and commitment to doing quality work

Adjusts quickly to new or changing assignments, processes, and people

Displays professionalism and remains composed when faced with challenges

Learns from experience; modifies behavior to be more effective

Recognizes one’s own strengths and opportunities for growth

Looks to improve efficiency and accomplish objectives within one's own area of responsibility

Communicating & Influencing Skills :

Developing knowledge of negotiation strategies

Developing analytical and problem-solving skills

Able to interact comfortably electronically with business colleagues and follow up on requests to insurance underwriters

Ability to articulate complex items in a clear and concise manner

Gathers, clarifies, and applies information to provide timely and effective responses to the needs of both internal and external customers

Responds to non-standard requests; investigates with assistance from others as needed

Strong research and presentation skills

Individuals must be goal-driven, self-motivated, and comfortable with individual accountability while also being collaborative and comfortable working in a team environment.

A demonstrated ability to develop genuine relationships with fellow team members.

Dedicated to delivering exceptional customer care to all prospects and clients of the business.

Good written and verbal communication skills

Demonstrates consistency between words and actions

Consistently earns trust, loyalty, and respect from others

Identifies and removes barriers to effective teamwork

Listens openly and carefully to others’ ideas and suggestions; respects opposing points of view