Customer Support Engineer

Installation & Service support for equipment such as MRI / CT / Cath Lab / Digital X ray.

• Handling breakdowns, updates call, safety checks and closure of calls.
• Routine maintenance, tune ups, calibration, quality checks of the systems to ensure uptime of systems.
• Machine demonstrations and first level application to user.
• Remote service through Siemens Remote Service (SRS) connectivity.
• Selling of spare parts, consumables, contracts and renewals.
• Collaborate with service partners for outsourced business, OEM products, spare parts and tools requirements.

Education / Skillset / Experience

Candidate should have Degree in Electronics / Electrical / Biomedical engineering with 4 to 10 years' service experience in handling equipment like MRI / CT & Cath lab System. Candidates having service experience in multi-modality systems like MRI / CT scanners / Cath. labs. / High end Digital Radiography can also be considered.

We are seeking self-motivated individuals with excellent communication and customer handling skills who thrive in dynamic environments and are passionate about delivering exceptional service.

Skills Required

Ct, Quality Checks, mri, Cath Lab, Calibration