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Senior Solutions Architect
Mount Talent Consulting Pvt Ltd.Bengaluru, Karnataka, India18 hours ago
Job descriptionLead pre-sales solutioning, RFP responses, demos, and technical due diligence to build winning value propositions. Advise senior business and IT leaders on ERP / CRM strategy, IT architecture, and scalability improvements . Create whitepapers, reusable assets, and industry-focused solution frameworks . Stay current with Microsoft releases, licensing, and AI-driven CRM tools (Virtual Agents, Dynamics 365 Portals, Copilot). Conceptualize and implement proof-of-concepts, accelerators, and reusable components for practice growth. Mentor and guide a team of architects and technical consultants ; conduct knowledge sessions, webinars, and capability development. Conduct architecture and design reviews , ensuring adherence to best practices, performance, and security. Define and monitor non-functional requirements (NFRs) across performance, scalability, and availability. Ensure compliance with regulatory, security, and architectural principles in multi-vendor environments. Number of RFPs / estimations delivered and conversion rate. Customer satisfaction and zero-issue delivery on technical quality. Contribution to IP development (accelerators, whitepapers, reusable components). Number of knowledge sessions / webinars conducted within practice. Breadth of technology certifications and trainings completed. 10+ years in CRM / ERP or enterprise applications. 4+ years hands-on experience with Microsoft Dynamics 365 CE . Strong expertise in solution design, system integrations, and enterprise architecture . Deep understanding of Power Platform (Dataverse, Power Apps, Automate, BI) . Experience with Azure services for authentication (AD / ADFS / OAuth), data, and middleware integration. Hands-on experience with custom plugins, workflows, Dynamics 365 Portals, Virtual Agents, and AI-driven tools . Strong consulting and stakeholder management skills to engage senior executives. Familiarity with Agile delivery models and architecture governance frameworks. Microsoft Certified : Dynamics 365 Solutions Architect Expert Microsoft Certified : Power Platform Solution Architect Expert Microsoft Azure certifications (Integration / Architect track) Dynamics 365 CE Architecture & Solutioning CRM / ERP Technical Consulting Azure Services & Middleware Integration Power Platform (Apps, Automate, BI) Solution Design & Scalability Pre-Sales & RFP Solutioning Enterprise Application Integration Architecture Governance & Audits
Job Title : Senior Solutions Architect – CRM / ERP (Dynamics 365 CE)
Role Overview
Provide technical and business consultative leadership across pre-sales and post-sales cycles for large-scale CRM / ERP implementations , with specialization in Microsoft Dynamics 365 CE and integrated enterprise ecosystems. This role drives solution architecture, design optimization, scalability, and technical audits to ensure robust, high-quality enterprise systems.
Key Responsibilities
Solution Architecture & Delivery
- Define solution architecture across Dynamics 365 CE modules (Sales, Service, Marketing, Field Service, Customer Insights).
- Lead fit-gap analysis, design workshops, and PoCs with stakeholders to align business needs with technical solutions.
- Architect CE platform solutions including entity models, workflows, integrations, and security models .
- Govern solution quality through design reviews, documentation, and compliance with Microsoft and enterprise standards.
- Design and oversee integrations with external systems using Azure services, middleware, and APIs .
- Drive adoption of Power Platform (Power Apps, Power Automate, Power BI) for extended CRM capabilities.
Consulting & Pre-Sales
Innovation & Capability Building
Governance & Quality
Measures of Success (KPIs)
Required Skills & Experience
Preferred Certifications
Key Skills
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Solution Architect • Bengaluru, Karnataka, India
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