Business Process Specialist

Join our dynamic team as a Business Process Specialist , where you will play a pivotal role in optimizing and transforming our business processes to enhance efficiency, reduce costs, and elevate customer experiences. We are seeking a proactive and innovative professional who thrives in a collaborative environment and has a keen eye for identifying improvement opportunities. As a Business Process Specialist, you will work closely with cross-functional teams to align process changes with business objectives, ensuring compliance with regulatory requirements and industry standards.

Shift Timings : 12 : 00 PM - 9 : 00 PM OR 2 : 00 PM - 11 PM

About the Role :

I n this opportunity as Business Process Associate, you will :

• Identify areas of improvement in business processes and develop strategies to address them
• Design, develop, and implement process improvements to increase efficiency, reduce costs, and enhance customer experience
• Collaborate with cross-functional teams to ensure process changes are aligned with business objectives
• Develop and maintain process documentation, including process maps, procedures, and work instructions
• Analyse business processes to identify opportunities for improvement and recommend solutions
• Develop and implement process metrics to measure performance and identify areas for improvement
• Develop business cases to support process improvement initiatives
• Ensure business processes are compliant with regulatory requirements and industry standards
• Develop and implement compliance-related process changes and procedures
• Conduct regular compliance audits and risk assessments
• Collaborate with data scientists and IT teams to identify opportunities to leverage AI and automation technologies
• Develop and implement AI-powered process automation solutions to improve efficiency and reduce costs
• Analyse data to identify trends and opportunities for AI-driven process improvement
• Develop and maintain AI-related process documentation and procedures
• Collaborate with stakeholders to identify and prioritize business process improvement initiatives
• Identify and coordinate the escalation of priority issues.
• Actively participate in team meetings, including the review of key risk and process indicators.
• Ability to evaluate systems, procedures and make recommendations for improvement
• Identify and understand the key upstream processes that drive process efficiency and develop the ability to trace the ripple effects of changes.

About You :

You're a fit for the role of Business Process Specialist if your background includes :

What's in it For You

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex / gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.

Skills Required

Sap, Business Process Improvement