Serve as the primary liaison between the Domain, Technology and Business Product Owner
Work with the business to analyse as-is business processes, elicit business requirements and produce documented and approved specifications for any new or change to technology applications and / or business processes
Maximise the value being delivered by ensuring all features and stories are aligned to business value
Works with the Product Owner to refine the backlog of the team through prioritisation, estimation and decision making.
Work in close collaboration with the Product Owner, your peers in the BA team, Solution Architects, Solution Designers and the Scrum Team / s to refine and socialise detailed requirements through progressive elaboration sessions
Supports Developers, Engineers and UX designers in understanding the requirements so they can deliver on their commitments.
Experience
Minimum 10 years' experience as a Senior Digital Business Analyst
In-depth understanding of Financial Products, processes and systems
Extensive knowledge and experience in Customer Onboarding, AML and Fincrime.
Creativity and simplifying complex processes and issues, problem solving and analysis
Extensive experience working in an agile environment and familiarity with HCD techniques
Ability to communicate a product vision to key stakeholders and teams, and working with product owner to develop it into a shaped backlog of key features, epics stories and goals for individual sprints.
Master at leading workshops, in a cross functional business and IT team through the discovery, development and operational usage stage of change.
Ability to quickly understand the technical stack and grasp basic know-how of the systems that deliver your requirements.
Ability to work closely with key stakeholders and build collaborative partnerships
Proven analytical skills and evidence-based decision making
Comfortable with ambiguity
Essential Capabilities
Analysis and delivery experience within complex environments
Develops and maintains a broad perspective; understands and considers issues in the context of overall market, customer, and business strategies
Workshop and facilitation skills
API design knowledge
Run story elaborations, sprint planning sessions and other Agile ceremonies.
Key Accountabilities-
Responsible for capturing and grooming requirements into features, epics & tasks including dependencies in collaboration with the squads that align with business requirements.
Perform analysis (scenario, policy, customer, data, gap, change, etc) to articulate business needs and solution requirements.
Prepare both high level and detailed business requirements
Produce As-Is and To-Be Process Maps
Develop process models, data models, business rules, target operating models, workflows, reporting and other required outputs
Ensure the Delivery and Development teams understand the value of each user story that is being delivered
Assists the Product Owner to define the business value and outcomes.
Expert in translating end user / customer insights into Features, Epics & Tasks
Participates and leads workshops
Analyse the impact of proposed solutions holistically to support change with Business Impact Assessments.
User Acceptance Testing and Business Verification testing
Support implementation of backlog items aligned to domains and achievement of associated business outcomes.
Customer and Stakeholder are at the centre of all analysis
Proactively manage risk, meeting all policy, control and compliance requirements; adhere to process and procedures pertinent to role; escalate issues or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).