Senior Field Service Engineer

Job Opening : Senior Field Service Engineer (FSE) – Bio-Analytical tools like DLS, UV-VIS, Fluorescence, MALS & Microfluidics Instruments (Sales Support)

Location : Ahmedabad

Job Type : Full-time

Experience : Mid / Senior

About the Role

We are seeking a skilled

Field Service Engineer

to provide technical support for

analytical and bio-analytical instruments

while actively supporting the sales team. The role involves

installation, maintenance, troubleshooting, and pre-sales / application support

for advanced laboratory instruments, including Bio-Analytical tools like DLS, UV-VIS, Fluorescence, MALS, and Microfluidic systems.

Key Responsibilities

Install, commission, and maintain :

Dynamic Light Scattering (DLS) systems

UV-VIS spectrophotometers

Fluorescence spectrometers

Multi-Angle Light Scattering (MALS) instruments

Microfluidic analysis systems

Conduct preventive maintenance, calibration, and routine service visits.

Troubleshoot hardware, optics, electronics, and software issues.

Provide

pre-sales and application support :

Conduct demos for potential customers

Assist in product selection and technical presentations

Prepare application notes, feasibility studies, and quotations

Collaborate closely with the sales team to identify opportunities and provide technical input.

Maintain detailed service reports, compliance documentation, and customer records.

Stay updated on new technologies, software, and best practices.

Qualifications

Bachelor’s or Master’s degree in

Physics, Instrumentation, Electronics, Biotechnology, Biomedical Engineering, or related field .

3–10+ years of hands-on experience with lab instruments, preferably in :

Bio-Analytical tools like DLS, MALS, UV-VIS, Fluorescence

Microfluidics or particle / molecular characterization systems

Strong analytical and problem-solving skills.

Excellent communication and customer-facing skills.

Willingness to travel extensively to customer sites.

Preferred Skills

Experience with instruments from

Malvern Panalytical, Wyatt Technology, Agilent, Horiba, PerkinElmer, Shimadzu , etc.

Knowledge of GMP / GLP, IQ / OQ / PQ protocols, and service documentation.

Familiarity with software tools :

Zetasizer, Astra, UV-Vis analytical suites , etc.

Ability to support

sales initiatives , demos, and technical discussions with clients.

How to Apply

Send your CV to

shahane.ajinkya@acutebioscience.com

with the subject line :

“Application – FSE (DLS / UV-VIS / Fluorescence / MALS / Microfluidics) with Sales Support”

For inquiries, contact 7204613647 .