Test Management Lead

Computacenter GIS business unit is seeking a confident and highly experienced Test Management professionals with vast testing skills, to bring maturity to their existing project management approach. The ideal candidate will take ownership for end-to-end delivery of assigned testing projects, ensuring high quality in accordance with CC standards and processes. Manage multiple projects in parallel ensuring they are all delivered successfully. Good communication skills and relationship building will enable the candidate to excel at the role, build a culture of strong Test management and advance their career within Computacenter.

What you'll do

Financial, Timeline and Effort Control (10%)

Ensure the estimated effort for GIS test resources is as precise as possible and includes all test deliverables

Ensure each test deliverable meets the agreed quality standards, timeline, and effort

If deliverables fall behind schedule and require additional effort ensure an RFC / additional budget is agreed with the PM and Portfolio Manager

Test Planning (30%)

Provide effort and cost estimation, the test schedule, and resource needs (e.G. broader business teams)

Produce the Test Plan including the approach (functional and non functional), environment requirements, data requirements, test users access requirements, entry / exit criteria, communicate the test plan and test schedule to all parties involved (within GIS and the wider business)

Take accountability for reviewing requirements and creating test cases

Take accountability for producing regular progress reports as to the state of test readiness

Test Execution (50%)

Hold regular meetings to review test progress and triage defects

Coordinate testers effectively to achieve daily execution targets

Collaborate with cross-functional teams to ensure thorough testing coverage and effective issue resolution

Ensure defects are managed, chased and resolved in a timely manner escalating as required

Produce regular progress reports as to the status of test execution

Manage the test schedule ensuring all parties are informed of any deviation, any slippage should have mitigating actions

Manage risks and issues in collaboration with the projects taking ownership for test related risks and issues

Analyze test results, identify issues, and provide detailed reports and recommendations

Ensure management information is at hand for requirements coverage, defect status, trends and root cause analysis, test execution progress

Ensure stakeholders are fully informed, are bought into and support the test process

Project Closure (10%)

Ensure the end of test reports are created

Ensure all test assets are save in the correct area and meet high standards of quality and the Spira project is closed

Ensure feedback is received from all stake holders and lessons sessions held to understand areas for improvement and feed them into the organizational test strategy

What you'll need

Minimum 10 years of experience as Senior Test Manager

Experience in Genesys testing or SAP or Salesforce testing preferred

Exceptional leadership capabilities with the ability to navigate through change and achieve business and technology driven initiatives managing senior stakeholder expectations

Demonstrable organizational, time management, mentoring and coaching skills leading a team of matrix managed SMEs or Test resources

Extensive experience and deep understanding of Quality and Test Assurance best practices as well as the software development lifecycle including Agile, Waterfall and Hybrid methodologies

Detailed knowledge of formal Test Management methodologies, processes and approaches

Proven ability to lead and execute quality assurance and test assurance activities demonstrating excellent communication, presentation and collaboration skills.

Proven ability to work under pressure and to tight deadlines proving a clear action plan, regular communication, progress updates and take personal ownership and accountability to deliver

Good demonstrable negotiating and influencing skills to deal with sensitive issues

Ability to draft Testing documentation (test plans, specifications, functional and non-functional)

Knowledge and adoption of Prince 2 or similar project management methodologies

Knowledge and adoption of ISO-IEC-IEEE 29119

Knowledge and adoption of Test Maturity Model integration (TMMi) :

Knowledge and adoption of ITIL v4 Service Validation & Testing

Knowledge and adoption of Test Management tools (e.G Quality centre or Spira)

ISTQB Certified Tester Foundation Level (CTFL) certification

SAFe v6 foundation certification

Team management development training programs

Leadership development training programs

This is a global role and the expectation is to provide a global test service

About us

With over 20,000 employees across the globe, we work at the heart of digitization, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organizations, driving digital transformation, and enabling people and their businesses.