IT System Maintenance : Ensure that all computers, biometric systems, and attendance systems across the hospital function efficiently. Regularly check systems to prevent downtime and manage scheduled maintenance.
Network Administration : Monitor and manage the hospitals network infrastructure, ensuring stable and secure connectivity for all departments. Resolve any network issues quickly and efficiently.
Issue Handling : Act as the first point of contact for any technical issues related to hardware, software, or network problems. Provide prompt troubleshooting and solutions.
Team Collaboration : Work closely with other departments to ensure that their IT needs are met. Coordinate with external IT vendors when necessary.
Documentation & Reporting : Maintain records of all technical issues, solutions provided, and preventive actions taken. Provide reports to the management on network performance and system updates.
Manage and maintain network hardware including routers, switches, access points, and firewalls.
Oversee the school's wired and wireless LAN across academic blocks, labs, admin offices, and classrooms.
Ensure reliable internet connectivity, including load balancing and failover configurations.
Implement network security measures including firewall rules, VLAN segregation, and content filtering.
Monitor for threats or unusual activity using tools like PRTG, Zabbix, or equivalent.
Perform periodic vulnerability assessments and system updates.
Design, install, configure, and maintain network infrastructure, including switches, firewalls, and wireless access points.
Management of wireless infrastructure (Access point and wireless controller)
Monitor network performance and ensure system availability, bandwidth and reliability.
Proficiency in Palo Alto, Fortigate and Cisco FTD firewalls.
Perform network security measures to protect data, software, and hardware.
Troubleshoot network issues and outages and provide timely resolutions.
Maintain and administer network management systems and tools.
Network devices upgrade, update.
Managing compliance like ISO 27001 : 2013 for Network infrastructure
Implement and manage VPN, WAN, and LAN connections.
Management and monitoring of Network monitoring Tools like Solarwind
Coordinate with the IT team to ensure seamless integration of network and server infrastructure.
Respond to and resolve network-related incidents and service requests raised by school staff.
Maintain structured cabling and rack arrangements in server / network rooms.
Schedule and perform preventive maintenance for network equipment.
Maintain detailed documentation of network architecture, IP schema, and device logs.
Prepare network health and usage reports for IT leadership and school management.
Liaise with service providers for internet lines, AMC, and hardware purchases.
Support the IT team in deployments of ERP, LMS, MDM systems, and digital learning tools.
What You Bring :
Technical Expertise : At least 3 years of experience in network administration, preferably in a hospital or healthcare setting. Must be skilled in managing IT systems, networks, biometric devices, and troubleshooting technical issues.
Education : A degree in IT, Computer Science, or a related field. Certifications in network management are an advantage.
Skills & Attributes : Strong problem-solving abilities with attention to detail, ability to work under pressure and manage multiple systems simultaneously and excellent communication and interpersonal skills to work with non-technical staff.
What We Offer :
Supportive Environment : Join a hospital that values technology and innovation in delivering top-tier healthcare services.
Professional Growth : Opportunities for further training and growth within the IT department of our hospital.
Competitive Compensation : An attractive salary package that matches your expertise and experience in the healthcare IT sector.
Qualifications :
Education : Degree in IT, Computer Science, or related field. Certifications in network management (e.g., CCNA, CompTIA Network+) are a plus.
Experience : Minimum 3 years of experience in IT network administration, preferably in a hospital setting.
Skills : Proficiency in troubleshooting, network monitoring, and biometric system management. Knowledge of hospital management software is an advantage.