Openings For Support - Voice Process

Key Responsibilities :

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries related to services / products.
• Ensure customer satisfaction and provide accurate information.
• Record and update customer information accurately in the system.
• Meet daily / weekly performance targets.
• Desired Candidate Profile :
• Excellent communication skills in English (mandatory).
• Strong interpersonal skills and customer-centric attitude.
• Willing to work in rotational shifts, including night shifts.
• Good listening and problem-solving skills.
• Immediate joiners preferred.

Skills Required

Services, Inbound, Outbound