Head of Lab Operations / General Manager (Diagnostics Lab)

Head of Lab Operations / General ManagerBase : Hyderabad | Covers : Hyderabad, Vizag, Bengaluru, Mumbai & other hubsReports to : COOMission : Deliver fast, reliable, frugal operations across sites—max uptime, low TAT, zero‑compromise quality.Key Responsibilities (essentials)Own TAT, capacity / shift planning, hub‑and‑spoke load balancing.Ensure analyzer uptime via PM calendars, spares, and vendor SLAs.Drive cost / test : reagent rental optimization, batching (where safe), wastage control, inventory pars.Enforce SOPs / IQC / EQA schedules; audit‑ready documentation and CAPA tracking.Hire, train, cross‑train technologists; run daily huddles and safety culture.Orchestrate courier / cold‑chain windows; monitor logistics SLAs.KPIsUptime ≥98%Inventory wastage ≤1% COGS;PM on‑time ≥95%;Vendor SLA ≥95%.QualificationsBSc / MSC MLT / Biomed Engg / MBA5 - 8 yrs experience in high‑throughput lab operationsStrong vendor & inventory management;ISO / NABL exposure.Good English communication