Service Desk Specialist
Tata Consultancy ServicesKolkata, West Bengal, India11 days ago
Job descriptionITIL ITSM International Voice Experience Technical support Excellent communication skills Voice Support Experience L1 Technical support experience for retail domain Hands on experience of Service Now ticketing tool & Active directory will be an added advantage Chat Support experience Should be familiar with remote support for end users Ready to work in a 24 7 environment Comfortable with Rotational shifts & Rotational WO Minimum 2.5 years commitment to work with project Clearing Customer Evaluation is a must to work for the project
Service Desk Specialist
Exp- 4 to 8 years
Location- Kolkata
Immediate joiners preferred
Responsibilities
- Associate should be able to work on different application issues with Good Troubleshooting Skills.
- Should be ready to work on new technologies & tools without any tool specific restrictions / boundaries.
- Team player and ready to manage shared account model with 24
- 7 support (managing multiple accounts).
Required Skills
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Service Desk Specialist • Kolkata, West Bengal, India