Technical Support Representative

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.

What we are looking for

Role : Service Desk Agent

Experience Range : 3 – 8 Years

Location : Chennai

Interview : Walkin 29th Nov 2025

Venue : Chennai - Siruseri, GS 4 2F 200 seater & GS 3 1F Open Cafeteria, 1 / G1, SIPCOT IT Park Navalur, Siruseri, Tamil Nadu 603103

Must Have :

• Should be customer centric and understand the Service Desk (SD) support function.
• Candidate should be proficient in written and verbal English to provide the required IT services.
• Candidate must be ready to provide the support over the Phone Calls, Chat and other SD Channels.
• Ready to work support during weekend also as per monthly roster.
• Work and resolve Incidents and Service Requests tickets associated with Service Desk Support function.
• Provide break fix support, Remote software installation, IT applications, advice and assist to Customer Users, as needed.
• Remote Support to Provide equipment and hardware support including laptop, desktop devices, mobile devices, direct attached printers, local printers, scanners, and wireless networking etc.
• Certification : Any relevant certification (Preferred).

Good to Have :

Essential :

Minimum Qualification :