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Online Technical Support Expert
beBeeCustomerSupportThane, India2 days ago
Job descriptionGood knowledge of power electronics, solar inverters, PV module fundamentals, and solar power plants. Qualification in Electrical Engineering, Electronics Telecommunication or related field. Excellent English communication skills in speaking and writing. Experience handling solar string inverters is preferred. Preference given to candidates based in Navi Mumbai, Thane, Kalyan, Dombivali area.
Job Title : On-line Service Specialist
We are seeking an experienced On-line Service Specialist to join our team. This is a key role in providing online support to customers and ensuring their technical queries are resolved promptly.
Key Responsibilities :
- Provide remote support to customers with technical queries via phone or email.
- Update customer complaints via ticketing tool or other systems as advised by management.
Required Skills and Qualifications :
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Online Technical Support Expert • Thane, India
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