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Product Support Specialist- Life Science Research Products

Product Support Specialist- Life Science Research Products

BTL Biotechno Labs Pvt LtdGuntur, Andhra Pradesh, India
22 hours ago
Job description

Location : Delhi

We are looking for a hard-working, competent, and organized individual from Biotech Background to join our team as a Product Support Specialist in Delhi. You will be responsible for managing customer relationships and discovering new leads, suggesting improvements to processes, and assisting the team.

Job description

  • Prepare and send quotations using software / Excel; update pricing based on product value, category, and management-defined margins.
  • Maintain a quotation database, ensure timely follow-ups, and communicate effectively with customers.
  • Identify new prospects in the market and expand the company’s customer base as well as product portfolio.
  • Coordinate with internal departments and suppliers to ensure accurate product listings, datasheets, and pricing.
  • Prepare purchase orders
  • Prepare all necessary documents for tenders, annual rate contracts, and customs clearance.
  • Plan and execute scientific marketing activities, workshops, technical meetings, and customer engagement initiatives.
  • Provide pre- and post-sales technical support, including training and discussions with clients.

Education and Skills

  • Master’s degree in Biotechnology.
  • Experience preferred.
  • Strong theoretical knowledge of science and biotechnology.

  • Experience with MS Office.
  • Basic Mathematics skills required.
  • Having the ability to work under deadlines.
  • Ability to prioritize assigned workload.
  • Ability to manage time effectively, to prioritize and complete tasks required
  • Good communication skills, telephone manners, and tone
  • Employment Type : Full-time (10 : 00 Am to 6 : 00 PM)

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    Product Support Specialist • Guntur, Andhra Pradesh, India