Sr. SW Engineer (4 - 6 years of experience as ServiceNow Developer, ITSM module)

Job Summary :

As a ServiceNow Developer you will design and develop services and infrastructure to support Visas Managed Dispute Resolution Services. You will play a crucial role in defining success for the central tool that supports Visas ongoing services.

Essential Functions :

Develop test and debug new and existing functionalities to meet specific requirements.

Troubleshoot and resolve errors in the ServiceNow configuration.

Identify requirement gaps and provide configuration options with respective pros and cons.

Design and implement intuitive and userfriendly software enabling customers to customize functionalities for their business needs.

Collaborate with internal customers and business analysts for requirement clarifications and solution designing.

Write technical design and build documentation for all technical infrastructure aspects.

Research existing systems analyze program and time requirements and prepare time estimates and justifications.

Participate in project meetings / daily scrums and communicate development status.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership / site) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications : Basic Qualifications

• 2 years of relevant work experience and a Bachelors degree OR 5 years of relevant work experience

Preferred Qualifications

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work : Employment Type :

Fulltime

Key Skills

Computer Science,user experience,User Interface,SME,CSS,Interaction Design,Windows,Android,Usability Studies,Visual Design,HTML,User Research,JavaScript,Web Services,Wireframes

Experience : years

Vacancy : 1