Servicenow ITSM Developer

TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.

What we are looking for

Role : Servicenow ITSM

Experience Range : 4 – 10 Years

Location : Chennai / Hyderabad / Pune

Interview : Friday online interview

Must Have :

Hands on experience on Inbound actions client scripts, UI Policies, Business rules, UI actions, Import sets, Transform Maps, Notifications, script Includes

Hands on Experience on flow designer or Workflows

Worke don Agile methodology

Good Knowledge on Integrations SOAP or REST

Root cause analysis for any production support

Scripting experience is mandatory to have

Must Have :

ITSM, Service Catalog, Knowledge, Incident, Change Problem

Good to Have :

Minimum 2 mandate details are mandate with two or 3 liners

GRC / ITOM / ITBM

Essential :

Develop or enhance existing ITSM modules.

Participating in and handling Incident escalation calls

Minimum Qualification :

• 15 years of full-time education
• Minimum percentile of 50% in 10th, 12th, UG & PG (if applicable)