Talent.com
Client Solutions Associate
Client Solutions AssociateTUTOADDA • Republic Of India, IN
No longer accepting applications
Client Solutions Associate

Client Solutions Associate

TUTOADDA • Republic Of India, IN
1 day ago
Job description

Shifts : Rotational (Day & Evening)

Immediate Joiners Preferred

SL NO.

  • AH-1038AM

About the Opportunity

Are you a fresher or a woman looking to restart your career ?

Do you want to kick-start your professional journey in a stable and fast-growing industry?

We are hiring enthusiastic, customer-friendly, and motivated individuals for our Customer Support & BPO roles across Voice and Non-Voice processes. Whether you're a recent graduate or someone returning to work after a career break, this is the perfect opportunity to start strong.

Both WFO (Work From Office – Mumbai) and WFH (Work From Home – based on project availability) options are available.

Role Overview

As a Customer Support Associate / BPO Executive , you will interact with customers through calls, emails, chat, and ticketing tools. You will help resolve customer queries, ensure smooth communication, and provide excellent service in every interaction.

This is an ideal entry-level role for freshers, women restarting their careers, and anyone eager to grow in the customer experience domain.

Key Responsibilities

Non-Voice (Email / Chat / Ticketing)

  • Handle customer queries through email, chat, or systems like Zendesk.
  • Document issues properly and follow internal SLAs.
  • Coordinate with internal teams for quick issue resolution.
  • Identify recurring issues for process improvement.
  • Voice Process (Inbound / Outbound Calls)

  • Handle customer calls with confidence and clarity.
  • Provide accurate information and resolve queries professionally.
  • Maintain updated customer records in CRM systems.
  • Achieve quality, productivity, and customer satisfaction targets.
  • Who Can Apply?

    Freshers :

  • Excellent communication skills in English.
  • Willingness to work in customer-facing roles (voice or non-voice).
  • Positive attitude and eagerness to learn.
  • Comfortable working in rotational shifts.
  • Open to WFO (Mumbai) or WFH based on project availability.
  • Women Restarting Careers :

  • Returning to work after a career break.
  • Strong communication & customer-handling ability.
  • Eager to restart and grow with a stable organization.
  • Comfortable with WFO or WFH options.
  • Experienced Candidates (Optional) :

  • EPFO employment history is mandatory.
  • Form 16 is not accepted as experience proof.
  • Prior BPO / voice process experience is preferred.
  • Preferred Skills (Not Mandatory for Freshers or Women Restarting Careers)

  • Knowledge of customer support tools like Zendesk.
  • International voice or non-voice support background.
  • Familiarity with CRM platforms.
  • Strong interpersonal and problem-solving skills.
  • Create a job alert for this search

    Client Associate • Republic Of India, IN

    Related jobs
    Client Services Associate

    Client Services Associate

    AuthBridge • India
    Serve as the primary point of contact for assigned clients, managing communication and queries with responsiveness and professionalism. Coordinate onboarding and implementation processes for new cli...Show more
    Last updated: 8 hours ago • Promoted • New!
    Operations Associate- US

    Operations Associate- US

    Amber • Nagpur, IN
    Operations Associate (US Region).Long-term accommodation booking platform for students (think.Amber helps 80M students worldwide, find and book full-time accommodations near their universities, wit...Show more
    Last updated: 30+ days ago • Promoted
    Investment Banking Associate

    Investment Banking Associate

    Magma Digital Ventures • Nagpur, IN
    A global investment group focused on private equity, growth capital, and strategic acquisitions.The team works across the United States, Europe, and emerging markets, partnering with founders and o...Show more
    Last updated: 3 days ago • Promoted
    Business Support Associate

    Business Support Associate

    Envu • Nagpur, IN
    At Envu, we partner with our customers to design world-class, forward-thinking innovations that protect and enhance the health of environments around the world. We offer dedicated services in : Profe...Show more
    Last updated: 12 days ago • Promoted
    Kinaxis Solution Consultant

    Kinaxis Solution Consultant

    Scott Sheldon India Pvt. Ltd. • Nagpur, Maharashtra, India
    Nagpur, is a branch office of Scott Sheldon LLC, Ohio.For over 20 years, we have been helping companies improve and transform their supply chain operations using world-class technologies.In 2020, w...Show more
    Last updated: 4 days ago • Promoted
    Senior Associate - Client Solutions

    Senior Associate - Client Solutions

    GLG • Republic Of India, IN
    The Client Solutions Senior Associate will be responsible for managing and executing primary.GLG clients based in the Asia region. The Client Solutions Senior Associate will be responsible for manag...Show more
    Last updated: 20 days ago • Promoted
    Senior Associate : Client Solutions

    Senior Associate : Client Solutions

    GLG • Republic Of India, IN
    Senior Associate, Client Solutions.Note : This role observes 11 : 00 PM to 8 : 00 AM shift (hybrid working days).GLG is the leading insights network, connecting our clients to the largest global network...Show more
    Last updated: 20 hours ago • Promoted • New!
    Client Solutions Intern

    Client Solutions Intern

    VML • Republic Of India, IN
    VML is a global powerhouse born from the unification of Wunderman Thompson and VMLY&R — two of the world's most powerful and accomplished creative agencies with complementary capabilities and geogr...Show more
    Last updated: 30+ days ago • Promoted
    Client Success Associate

    Client Success Associate

    Qube Cinema • India
    At Qube Cinema, technology and innovation are at our core.Our purpose is to bring to life every story - to engage, entertain and enlighten the world. As a company with a passion for cinema, we are c...Show more
    Last updated: 8 hours ago • Promoted • New!
    Investor Relations Associate

    Investor Relations Associate

    Talentoj • Nagpur, IN
    Your job is to make our investors feel comfortable.You are responsible for giving them clarity.Proficient in any South Indian language. The desire to help customers with their problems.You have basi...Show more
    Last updated: 20 days ago • Promoted
    Client Associate

    Client Associate

    KAVI • India
    We are seeking Client Associates to.This is a communications-heavy role.You will help our clients (investment firms) fill their knowledge gaps by connecting them to relevant domain experts in any i...Show more
    Last updated: 8 hours ago • Promoted • New!
    Associate Client Executive

    Associate Client Executive

    NIIT • India
    NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry o...Show more
    Last updated: 6 hours ago • Promoted • New!
    Client Solutions Lead – On-site | Ahmedabad

    Client Solutions Lead – On-site | Ahmedabad

    Zero Gravity Communications • India
    Let’s clear one thing up — this isn’t a .We’re looking for someone who doesn’t just take briefs but .Someone who knows that real success lies in connecting dots — between business goals, marketing ...Show more
    Last updated: 8 hours ago • Promoted • New!
    Client Solutions Executive

    Client Solutions Executive

    Brainwave Science • New Delhi, Republic Of India, IN
    Job Title : Client Solutions Executive.With over a decade of research, our flagship technology,.Our expertise brings together EEG analytics, AI, and cognitive neuroscience to deliver impactful, real...Show more
    Last updated: 20 days ago • Promoted
    Client Servicing Associate

    Client Servicing Associate

    Occams Advisory • India
    Serving as a trusted advisor throughout the business lifecycle, Occams combines Fortune 500 expertise, entrepreneurial insights, and a global perspective to deliver world-class solutions.Occams has...Show more
    Last updated: 8 hours ago • Promoted • New!
    Business & Client Support Associate

    Business & Client Support Associate

    Indore Prime Properties • Nagpur, IN
    PM – 4 : 30 AM IST (later 6 : 30 PM – 3 : 30 AM IST).We are looking for a sweet-smart, detail-oriented.Client Support & CRM Assistant. Business Advisors, Tax Advisors, and Relationship Managers.You will b...Show more
    Last updated: 3 hours ago • Promoted • New!
    Client Relations - Analyst

    Client Relations - Analyst

    ISG (Information Services Group) • India
    Wanted : dynamic and creative individuals ready to connect with a like-minded team.You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effect...Show more
    Last updated: 8 hours ago • Promoted • New!
    Solutions Consultant

    Solutions Consultant

    Palo Alto Networks • Nagpur, IN
    At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and m...Show more
    Last updated: 30+ days ago • Promoted