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Sr. ServiceNow Developer - Hardware Logistics Integration

People Prime WorldwideIndia

5 hours ago

Job description

The ideal candidate is a self-motivated, multi-tasker, and demonstrated team-player. You will be a lead developer responsible for the development of new software products and enhancements to existing products. You should excel in working with large-scale applications and frameworks and have outstanding communication and leadership skills.

Responsibilities :

Design and implement REST / SOAP integrations with logistics providers using IntegrationHub and MID Server
Configure scheduled data imports, Import Sets, and Transform Maps to ingest shipment details and warehouse transactions
Define and enforce CMDB reconciliation rules to align physical inventory with ServiceNow records
Develop error-handling and alerting mechanisms, including retry logic and exception notifications
Collaborate with external vendors to validate API contracts, authentication (OAuth2, API keys), and data-security requirements
Build runbooks and automated workflows for inbound receipts, outbound deployments, returns, and discrepancy resolution
Extend ServiceNow assets and CI classes to capture logistics attributes (tracking number, carrier, delivery status)
Implement data-cleansing routines and mapping scripts to normalize logistics data for analytics
Document integration patterns, update sets, runbooks, and knowledge-base articles for ongoing maintenance

Required Skills & Experience

8+ years of ServiceNow integration development, including IntegrationHub spokes and Scripted REST

Proficiency in JavaScript (Glide API), Flow Designer, Business Rules, and Script Includes

Hands-on experience with CMDB data modeling, Transform Maps, and reconciliation processes

Strong understanding of logistics workflows : shipment tracking, inventory movement, warehouse allocations

Familiarity with web-service authentication methods (OAuth2, mutual TLS, API-key)

Experience with error-handling frameworks and monitoring integrations

Preferred Skills

ServiceNow Certified Integration Specialist or CMDB Implementation Specialist

Prior integration experience with Lenovo or other hardware-logistics APIs

Knowledge of AI-driven EDLM platforms and predictive asset-management tools

Exposure to notification channels (Microsoft Teams bots / cards or SMS via Twilio) for shipment alerts

Experience setting up CI / CD pipelines and update-set version control (Git)

Soft Skills :

Excellent problem-solving and analytical abilities to troubleshoot complex integration flows

Strong communication skills for liaising with vendors, architects, and business stakeholders

Detail-oriented mindset to ensure data accuracy and compliance with global logistics standards

Adaptability in agile environments, capable of iterative delivery and continuous improvement

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Servicenow Developer • India