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Senior Analyst - Trade Finance Client Service
SMBC Groupindia, India18 hours ago
Job descriptionMaintain regular touchpoints (weekly / monthly) to understand clients’ operational cycles, cash flow needs, and pain points in BAU processes. Assist in client education on Bank’s process, document requirements at transactional level Proactively guide clients on optimizing existing facilities (e.g., structuring LC terms to match shipment schedules, aligning ARP with receivables cycles). Analyze transaction patterns to identify underused facilities (e.g., dormant LC lines, unutilized trade loans) and recommend adjustments. Ensuring optimal Trade Limit Utilization Cross-sell solutions like deposit and FX flow solutions. Share real-time updates on market changes (e.g., RBI policy shifts) impacting clients’ BAU operations. Co-ordinate with customer for document submission / query resolution for transactions to comply with RBI guidelines, AML / KYC requirements. Share updates / flag off transactional risks (e.g., overdrawn limits, delayed repayments). Maintain accurate records of BAU transactions, client communications, and facility utilization. Generate monthly reports on portfolio performance, including BAU metrics (e.g., transaction volumes, error rates). Education : Bachelor’s degree in Finance, Commerce, or Business, MBA preferred. Experience : 3–5 years in trade finance operations, preferably in India, with expertise in managing BAU processes (LCs, trade loans, ARP). In-depth knowledge of Indian trade regulations (RBI, FEMA) and export / import documentation. Basic knowledge of Fin Tech and digital in Financial and Trade market, especially in India. Strong operational mindset with attention to detail for error-free BAU execution. Diligent, meticulous and must act with speed without compromising on quality Fluency in English. Excellent PC skills such as Excel, Word, PowerPoint, Access, and Digital tools. Excellent communication skills with internal and external senior stakeholders.
1. BAU (Business as Usual)
- Oversee and ensure seamless processing of routine trade transactions (e.g., LC / BG issuance / amendments, LC Confirmation, Substitute BGs, document handling, trade loan disbursals, ARP / SCF execution).
- Serve as the point of contact for client queries / operational matters (e.g., LC confirmation, discrepancies in shipping documents).
- Coordinate with trade operations, compliance etc to resolve transactional bottlenecks (e.g., conclude transactions).
- Cooridnate with SMBC network branches for cross border network transactions.
- Monitor daily transaction volumes and facility utilisation.
2. Client Management & Retention
3. Facility Utilization & support Revenue Growth
4. Market Intelligence & Advisory
5. Risk & Compliance Co-ordination
6. Reporting & Documentation
Job Requirements
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Senior Analyst Finance • india, India
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