Talent.com
Officer, Branch Relationship Manager, Consumer Banking Group

Officer, Branch Relationship Manager, Consumer Banking Group

ConfidentialPollachi, India
18 hours ago
Job description

Branch Relationship Manager

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across 500 branches in the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage.

Job Purpose

  • To deliver exceptional volume and revenue performance by acquiring and engaging with DBS clients having an AUM =>

INR 1 million through 'need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services

  • To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product team

    • Key Accountabilities

  • Acquire and upgrade quality clients in the branch location areas to Treasures segment
  • Engage with existing customers to deepen the wallet share through retention and growth of AUM
  • Accountable for achieving monthly & annual volume and revenue objective, as agreed
  • Ensure activation of e-Channels (I-Banking / M-Banking / Online MF / Debit Card) and Savings Book growth
  • Ensure proper implementation & execution of product strategies through effective relationship management
  • Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions
  • Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage
  • Drive and deliver exemplary customer service in the local market and uphold DBS service standards
  • Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding
  • Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc

    • Job Duties & Responsibilities

  • Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM =>

    • INR 1 M

  • Ensure complete knowledge of all products & services through continuous skill and knowledge improvement
  • Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy
  • Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork
  • Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives
  • Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews
  • To exercise appropriate due diligence while on-boarding and engaging with clients
  • Establish DBS as a primary banker for clients and as a prominent banking provider in India

    • Primary Location

    India-Tamil Nadu-Pollachi

    Job

    Relationship Management

    Schedule

    Regular

    Job Type

    Full-time

    Job Posting

    Nov 18, 2025, 2 : 30 : 00 AM

    Skills Required

    Aml, Relationship Management, Kyc, Regulatory Compliance, Client Engagement, debit card

    Create a job alert for this search

    Relationship Manager • Pollachi, India

    Related jobs
    • Promoted
    Senior Officer, Area Sales Manager, Consumer Banking Group

    Senior Officer, Area Sales Manager, Consumer Banking Group

    ConfidentialCoimbatore, India
    As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has...Show moreLast updated: 18 days ago
    • Promoted
    Associate Sales Manager Branch Banking

    Associate Sales Manager Branch Banking

    APPCoimbatore, Tamil Nadu, India
    Associate Sales Manager / Financial Sales Manager.Takes responsibility of fulfilling leads & prospecting new business from the assigned areas / branches of channel partner.Establishing & stren...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    ConfidentialCoimbatore, India
    Recruiting for a leading private sector bank'.New to Bank Current account acquisition with a bank, preferably in SME segment Must possess good knowledge of commercial catchments and business segmen...Show moreLast updated: 22 days ago
    • Promoted
    Branch Credit Manager / Branch Credit Officer

    Branch Credit Manager / Branch Credit Officer

    ConfidentialTiruppur, India
    At Agrim Housing Finance, we believe that buying the house of your dreams should be as easy as dreaming about it.Utilizing state-of-the-art technology, we have simplified the process of applying fo...Show moreLast updated: 22 days ago
    • Promoted
    Relationship Manager City Union Bank 4LPA

    Relationship Manager City Union Bank 4LPA

    JOBS n TA HR ServicesCoimbatore, Tamil Nadu, India
    To sell Life insurance products through the assigned Bank branches by building long term relationship with the bank.Building Relationship and Motivate branch staff to help generate leads.Providing ...Show moreLast updated: 30+ days ago
    • Promoted
    Inbound Sales & Relationship Specialist

    Inbound Sales & Relationship Specialist

    DoztiPalakkad, IN
    Inbound Sales & Relationship Specialist – Dozti.Dozti is a private holding company with interests across technology, infrastructure, consumer markets, and emerging industries.We support purpose-bui...Show moreLast updated: 1 day ago
    • Promoted
    Relationship Officer-811-Digital Banking Kotak 811-Sales

    Relationship Officer-811-Digital Banking Kotak 811-Sales

    ConfidentialCoimbatore, India
    As a Relationship Officer for Kotak 811 Digital Sales, you will be responsible for acquiring new customers through open market activities and driving sales of financial products.This is a high-ener...Show moreLast updated: 22 days ago
    • Promoted
    Relationship Manager

    Relationship Manager

    SR Jungle ResortCoimbatore, Tamil Nadu, India
    SR Jungle Resort is expanding our corporate and community outreach initiatives.We are seeking a driven and relationship-focused professional who can represent our resort and build strong connection...Show moreLast updated: 8 days ago
    • Promoted
    Acquisition Manager

    Acquisition Manager

    Motilal Oswal Financial Services LtdPalakkad, IN
    The Relationship Manager will be responsible for bringing their existing clients (Affluent & Super Affluent) and building a strong client book. Maintaining client relationships and generate AUM from...Show moreLast updated: 8 days ago
    • Promoted
    Branch Audit Manager

    Branch Audit Manager

    Cholamandalam Investment and Finance Company LimitedCoimbatore, Tamil Nadu, India
    Conduct branch audits across VF, HL, LAP, CSEL & SBPL branches as per the monthly plan.Share post-audit observations with respective branch / area teams. Prepare and review audit reports, scores, and ...Show moreLast updated: 10 days ago
    • Promoted
    • New!
    Senior Virtual Relationship Manager.Business Banking-VRM SME (Mashreq Global Network India)

    Senior Virtual Relationship Manager.Business Banking-VRM SME (Mashreq Global Network India)

    MashreqPalakkad, India
    Manage a set of existing Platform / Neobiz relationships through outbound calling channels.To achieve assigned financial and non-financial target by calling the customers. Manage all customers focusin...Show moreLast updated: 7 hours ago
    • Promoted
    Relationship Manager-SARAL LOANS-Marketing Branches Operations

    Relationship Manager-SARAL LOANS-Marketing Branches Operations

    ConfidentialCoimbatore, India
    We are looking for a customer-focused and sales-driven Relationship Manager to manage and grow the Commercial Vehicle (CV) business under the Saral Auto (SA) segment. The role involves handling cust...Show moreLast updated: 22 days ago
    • Promoted
    Relationship Manager-Bharat Business-Bharat Business Loans-Sales

    Relationship Manager-Bharat Business-Bharat Business Loans-Sales

    ConfidentialCoimbatore, India
    The Relationship Manager - LAP & Affordable Loans is responsible for sourcing new customers and managing existing relationships to grow the Loan Against Property (LAP) and Affordable Housing Loan p...Show moreLast updated: 22 days ago
    • Promoted
    Branch : Teller

    Branch : Teller

    ConfidentialTiruppur
    The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy. Branches play a major role in deposit mobilization from New-To-Bank...Show moreLast updated: 30+ days ago
    • Promoted
    Relationship Manager - City Union Bank - Bancassurance - 4LPA

    Relationship Manager - City Union Bank - Bancassurance - 4LPA

    ConfidentialCoimbatore
    To sell Life insurance products through the assigned Bank branches by building long term relationship with the bank.Building Relationship and Motivate branch staff to help generate leads.Providing ...Show moreLast updated: 22 days ago
    • Promoted
    Equity Dealer

    Equity Dealer

    HDFC securitiesCoimbatore, Tamil Nadu, India
    Conduct client visits and HDFC Bank branch visits for maintaining and building the relationships.Advising and updating customers with daily movements in the stocks, with the help of research.Managi...Show moreLast updated: 19 days ago
    • Promoted
    Affiliate Manager - Lead Generation

    Affiliate Manager - Lead Generation

    Crossblade Media LLCPalakkad, IN
    Affiliate Manager - Lead Generation.Crossblade Media LLC is a performance-based lead generation company serving the US market. We specialize in generating high-quality leads across multiple vertical...Show moreLast updated: 2 days ago
    • Promoted
    Branch : Branch Relationship Officer

    Branch : Branch Relationship Officer

    ConfidentialCoimbatore, India
    The branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank's strategy. Branches play a major role in deposit mobilization from New-To-Bank...Show moreLast updated: 30+ days ago