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Customer Support Specialist

Customer Support Specialist

Infosys BPMBengaluru, Republic Of India, IN
30+ days ago
Job description

Roles and Responsibilities

  • Handle customer calls to resolve their queries and concerns.
  • Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions.
  • Maintain accurate records of all interactions with customers using CRM software.
  • Collaborate with internal teams to resolve complex customer issues that require escalation.
  • Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate.
  • Freshers And Any experience is FINE
  • Should be Excellent in oral Communication
  • Should be flexible in shifts

Call mayur@9343402211

Call anusha@7815982900

Call shobitha@7816042500

Call aditi@7795311459

Call apoorva@9986600010

Call Aishwarya@7795311104

Savitha 7795311459

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Customer Support Specialist • Bengaluru, Republic Of India, IN

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