Fraud Operations Associate (L1) – E-commerce / Payment Risk (2 to 5 years)

Company Description

AIMLEAP is a global technology consulting powerhouse, specializing in end-to-end full-stack development of AI-powered solutions with a focus on performance, scalability, and security. Certified with ISO 9001 : 2015 and ISO / IEC 27001 : 2013, AIMLEAP delivers innovative software and AI-driven solutions to help businesses of all sizes achieve their digital transformation goals. With over 13 years of experience, AIMLEAP has proudly co-created more than 50 successful products and enabled over 750 global businesses. AIMLEAP's services include enterprise-grade AI and software applications, AI-driven data engineering, web and mobile application development, data management, automation, and advanced analytics solutions.

Fraud Operations Associate – E-commerce / Payment Risk (2 to 5 years) –

Experience : 2 to 5 Years

Location : Remote

Mode of Engagement : Full-time

No of Positions : 3

Educational Qualification : Any Degree / Engineering

Industry : E-commerce

Work Time : IST / CET

What We Are Looking For :

• 2–5 years of hands-on experience in eCommerce fraud or risk operations, preferably involving L1 manual reviews, BNPL, or B2B environments.
• Strong investigative and analytical skills with the ability to apply structured playbooks and exercise sound judgment in decision-making.
• Excellent written communication and documentation abilities for preparing clear decision notes, audit records, and stakeholder updates.
• Proficiency in Excel / Google Sheets (filters, pivots, lookups, basic formulas) and strong attention to detail to ensure accuracy and consistency within defined SLAs and quality targets.

Responsibilities :

Qualifications :