Key Responsibilities :
Administrative & Executive Support
- Provide administrative support to Managing Directors and departments with minimal supervision.
- Manage Outlook / Teams requests and log tasks in ServiceNow.
- Handle travel arrangements, calendar management, event planning, and workspace reservations.
- Prepare correspondence, reports, and documents in line with company guidelines.
Client & Internal Coordination
Act as a point of contact for internal and external stakeholders.Respond to queries, research information, and resolve issues requiring functional knowledge.Maintain confidentiality while managing sensitive information and documents.Operational Management
Support time and expense management, invoice processing (BuyNow), and procurement tasks.Assist in preparing internal reports, scheduling training sessions, and coordinating work shadow programs.Perform workflow management and provide guidance to junior administrative staff as required.Project & Process Support
Assist with special projects and initiatives as assigned by team leads.Conduct research, data collection, and prepare findings to support management decisions.Recommend process improvements and contribute to administrative efficiency.Shift & Work Model
Shift Timing : 5 : 30 PM – 3 : 00 AM IST (8 : 00 AM – 5 : 00 PM EST)Work Model : Work from Office (Monday to Friday)Required Qualifications :
High School Diploma or equivalent education with relevant training.Minimum 7 years of progressively responsible clerical or administrative experience.Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).Strong verbal and written communication, organizational, and interpersonal skills.Ability to handle multiple priorities, work independently, and exercise sound judgment.Experience managing confidential information with discretion.Preferred Qualifications :
Associate's degree or equivalent higher education.Experience with Microsoft PowerPoint and Access.Familiarity with ServiceNow and corporate reporting systems.Relevant administrative or industry certifications.Skills Required
Administrative Support, Calendar Management, travel coordination , Client Management