VML - Managing Director - Performance Hub

Who We Are?

At VML, we are a beacon of innovation and growth in an ever-evolving world.

Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration.

With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences.

Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology.

We deliver end-to-end solutions that result in revolutionary work.

Roles And Responsibilities :

Run the Performance Hub as a business :

• The focus is to expand Salesforce across international markets for WPP's key automotive client, centralise and improve systems and ways of working, and manage the hub commercially (billings, utilization, margin, headcount).
• Role is to set one operating standard across markets, connect CRM with media and platform, and drive a simple rhythm : ship, learn, scale.
• Analytics is oversight only; the focus is Salesforce, operations, and outcomes.

Salesforce proliferation and CRM delivery :

Centralization and ways of working :

P&L, Commercials and People :

Experimentation and Standardization :

Analytics and digital platform oversight (light) :

Governance and cadence :

Stakeholders :

Client - CRM and Platform leads, market CMOs, IT / Data owners.

Internal - CRM Ops Lead, Platform Ops, Media Lead, Marketing Science, Finance, HR.

Partners - Salesforce, gateways, QA tools, content production.

Skills And Competencies :

If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics.

We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

VML is a WPP Agency :

For more information, please visit our website, and follow VML on our social channels via Instagram,- LinkedIn, and- X.

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