GoComet - Enterprise Key Account ManagerGocomet • Maharashtra, India
GoComet - Enterprise Key Account Manager
Gocomet • Maharashtra, India
17 hours ago
Job descriptionBuild long-term, trust-based relationships by understanding client needs and ensuring satisfaction. Develop and execute tailored account strategies to achieve revenue goals. Identify upsell and cross-sell opportunities to maximize client value. Drive client retention and satisfaction by ensuring timely communication, issue resolution, and delivering consistent service excellence. Meet or exceed quarterly / annual revenue targets through proactive account management and opportunity identification. Track account health, generate actionable insights, and report key metrics to stakeholders. Use data to drive strategic account decisions. Stay ahead of market trends, competitor offerings, and logistics innovations to offer valuable insights to clients. 5 - 8 years of experience in enterprise account management, customer success, or sales roles (preferably in SaaS or supply chain / logistics tech). Proven track record of hitting / exceeding revenue and customer satisfaction goals. Excellent communication, negotiation, and interpersonal skills. Self-starter with the ability to work independently in a remote-first team. Strong analytical skills and a data-driven mindset. U.S. work authorization required. Collaborative, innovative, and growth-focused team culture. Comprehensive health insurance for employees & family. Flexible working hours & remote work options. Opportunity to work on cutting-edge technologies. Professional development and upskilling support. Regular team-building events, fun activities, and a vibrant workplace. Join a global team making real-world impact in logistics.
As a Key Account Manager, you'll take charge of strategic enterprise accounts in the U.S. market, ensuring high-value client relationships, revenue growth, and exceptional service delivery.
- This is a customer-facing, quota-carrying role with immense growth potential.
Your Relationship - Act as the primary point of contact for strategic U.S. enterprise clients.
Strategic Planning & Account Growth :
Customer Success Focus :
Revenue Ownership :
Internal - Partner with sales, product, engineering, marketing, and support teams to create a unified approach to customer success and business outcomes.
Reporting & Analytics :
Contract - Lead contract renewals and negotiations, ensuring win-win outcomes for clients and GoComet.
Market & Competitive Insight :
Who You Are :
What We Offer :
(ref : iimjobs.com)
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Key Account Manager • Maharashtra, India
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