Talent.com
This job offer is not available in your country.
Associate - HR Shared Services (Only 24h Left)

Associate - HR Shared Services (Only 24h Left)

Allianz ServicesIndia
13 hours ago
Job description

Overall Objectives of Job :

1. Function as the first point of contact for HRS activities

2. Responsible for accurate and timely resolution of queries and requests.

3. Responsible for performing tasks of moderate complexity as per specified standards with moderate supervision. Typically involves some amount of independent decision making.

4. Accountable for the completion of standard and non-standard tasks within the scope.

5. Candidate having experience in onboarding, employee query handling, exit management, employee database management, leave management and general awareness in HRIS systems (Success factors, Workday or inhouse local system) will be helpful.

Qualification & Experience

1. MBA – HR or related topics (Mandatory)

2. Graduation in any subject (Mandatory)

3. 0 -1 years of experience in same or similar role.

4. Good Knowledge in HR Operations & Background verification.

5. Excellent knowledge in Excel with good analytical skills.

Skills / Specific Tasks / Activities performed

Task responsibility

Technical (e.g. Coding (Java), Testing (Unit))

  • Should have reasonable knowledge experience on tools such as Service Now & SuccessFactors.
  • Good knowledge in Excel.
  • Should have general understanding of HR Function , processes and systems.
  • Good awareness on HR policies, process & Tools.
  • Good Spoken & written communication and basic presentation skills.
  • Willingness to take additional responsibilities.
  • Technical orientation and multi-tasking
  • Capability and interest to learn

Functional / Domain (e.g. Underwriting, Claims Mgmt.)

Operational :

  • 1. Accountable for being the first respondent to customer’ queries and requests.
  • 2. Collaborate with SME's (Level F) and team members on daily operational work perform standard and moderate complexity tasks timely and accurately on SuccessFactors ( Employee central &Learning Management System) and Case Management (Service Now), as a hands on processor.
  • 3. Number of tasks produced / reviewed with respect to standard cycle times. Timely delivery of assigned tasks in Service Now - Committed vs. Actual Delivery.
  • 4. Accurate resolution of customers queries within the agreed timelines.
  • 5. Have regular interaction with customers around first line queries / requests for information.
  • 7. Supports continuous improvement and organization development activities
  • 8. Required to share knowledge and experience with team members.
  • 9. Required to assist associates or new resources for any process related tasks.
  • 10. Results from Internal process audits and customer feedback will be accounted. The number of issues / errors to be reported to the SME's
  • 11. Escalates issues and seeks advice when faced with complex issues / problems
  • 12. Track and chase open issues till successful resolution.
  • People Engagement (e.g. Hiring, Training etc.)

  • Take responsibility for ensuring own training and technical knowledge is kept up to date. Assist training of less experienced staff.
  • Administrative / Compliance (e.g. Documentation, Quality etc.)

  • Meet daily team service levels by managing and effective processing of requests on the work flow management system.
  • Ensure case notes are informative and do not contain jargon
  • Other tasks (any special / short term tasks that are occasional)

  • Support and deliver maximum help in case of a surge event happening.
  • Actively promote and support change initiatives by identifying and implementing improvements to process, organisation and customer service.
  • Create a job alert for this search

    Only 24H Associate • India

    Related jobs
    • Promoted
    Outreach Associate

    Outreach Associate

    Grow Your StaffNagpur, IN
    Grow Your Staff is looking for a.This is a part-time opportunity.This role is ideal for students, freshers, or professionals looking to gain experience in outreach and sales with minimal time commi...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Human Resources Associate

    Senior Human Resources Associate

    ProductLife GroupNagpur, IN
    ProductLife Group is looking for a.The position holder will be supporting primarily North America region covering US, Mexico, Canada (All Americas). Take in charge the employee administration from o...Show moreLast updated: 5 days ago
    • Promoted
    Senior Associate - HRBP

    Senior Associate - HRBP

    Cashfree PaymentsIndia
    The HRBP for the Tech & Product Vertical will act as a strategic partner to the Business team, providing HR guidance and support to achieve business objectives. This role involves implementing HR st...Show moreLast updated: 5 days ago
    • Promoted
    Senior Associate HRBP

    Senior Associate HRBP

    BDO RISE Private Limitednagpur, maharashtra, in
    BDO RISE stands for round-the-clock international services for excellence and is dedicated to providing exceptional client service in the global economy to BDO USA. Our professionals leverage consis...Show moreLast updated: 7 days ago
    • Promoted
    HR Recruiter

    HR Recruiter

    Medivant HealthcareNagpur, IN
    HR Manager / Associate Director – HR.Medivant Healthcare is a rapidly growing.Our mission is to deliver high-quality, affordable injectable medications that improve patient outcomes.India, we pride ...Show moreLast updated: 6 days ago
    • Promoted
    Oracle HCM Core Support

    Oracle HCM Core Support

    Jigya Software ServicesNagpur, IN
    Job Title : HCM Core Support Specialist.HR systems, ensuring seamless operations across.The ideal candidate will have hands-on experience with. HR data synchronization, access controls, and document ...Show moreLast updated: 4 days ago
    • Promoted
    US HUD Auditor

    US HUD Auditor

    AKM GlobalNagpur, IN
    We are seeking a detail-oriented and experienced audit professional with 2+ years of hands-on experience in.Low-Income Housing Tax Credit (LIHTC) Audits. The ideal candidate will have a strong under...Show moreLast updated: 7 days ago
    • Promoted
    Human Resources Shared Services - US / UK

    Human Resources Shared Services - US / UK

    Zensar TechnologiesIndia
    Zensar Technologies : HR Shared Services / HR Operation (Hire to Retire) US Team Lead-133430.Greetings from Zensar Technologies, Pune. We are hiring for HR Shared Services / HR Operation (Hire to Retir...Show moreLast updated: 20 days ago
    • Promoted
    Associate Director

    Associate Director

    DeloitteNagpur, IN
    India’s impact on the global economy has increased at an exponential rate and Deloitte presents an opportunity to unleash and realise your potential amongst cutting edge leaders, and organisations ...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Talent Sourcer (India – Remote)

    Associate Talent Sourcer (India – Remote)

    Recruiting from ScratchNagpur, IN
    Remote
    Associate Talent Sourcer (India – Remote).About Recruiting from Scratch (RFS).IT recruitment and startup hiring.This isn’t just about sourcing — it’s about being a. You’ll craft creative approaches ...Show moreLast updated: 7 days ago
    • Promoted
    Operations Associate

    Operations Associate

    TripleNagpur, IN
    Triple is leading the way in remote work solutions, helping small and medium-sized businesses in North America build highly efficient remote teams for Administration, Customer Service, Accounting, ...Show moreLast updated: 17 days ago
    • Promoted
    Support Associate

    Support Associate

    TermgridNagpur, IN
    Please note : Applications will be accepted only via this form.Termgrid is building a new SaaS / Fintech category in the private debt markets. Our vertical-focused collaboration platform enables inve...Show moreLast updated: 3 days ago
    • Promoted
    HR Associate (Payroll)

    HR Associate (Payroll)

    VarrocIndia
    Process End-to-end payroll for employees in accordance with company policies and statutory regulations.Validate attendance, leave, and timekeeping data for payroll inputs.Coordinate with HR, Financ...Show moreLast updated: 16 days ago
    • Promoted
    HR Specialist – U.S

    HR Specialist – U.S

    Heliverse TechnologiesNagpur, IN
    Strong knowledge of California labor laws is mandatory.HRIS systems like ADP or Paycom.ADP, Paycom, or similar systems.Maintain HRIS data and generate. Highly organized, detail-oriented, and able to...Show moreLast updated: 6 days ago
    • Promoted
    Freelance business development- HR Services

    Freelance business development- HR Services

    Menschen Consulting Pvt. Ltd.Nagpur, IN
    The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relatio...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Sr. Associate - Risk Advisory (HITRUST)

    Sr. Associate - Risk Advisory (HITRUST)

    Cherry BekaertNagpur, IN
    Cherry Bekaert is a nationally recognized CPA firm with over 75 years of experience providing assurance, tax, and advisory services to our clients. We are seeking a Senior Associate (HITRUST) to joi...Show moreLast updated: 5 hours ago
    • Promoted
    Workday HCM Specialist

    Workday HCM Specialist

    Insight GlobalNagpur, IN
    Years Experience with Workday HCM, including configuration, reporting, and data management.Strong familiarity with business process management. Strong analytical and problem-solving skills.Excellent...Show moreLast updated: 30+ days ago
    • Promoted
    Associate, CFO Office Services - Pune / Mumbai / Gurgaon / Bangalore

    Associate, CFO Office Services - Pune / Mumbai / Gurgaon / Bangalore

    TresVistaNagpur, IN
    The Associate opportunity at TresVista is a 2–3-year program providing a chance to work directly with and be responsible for their client base. It provides them with rich learning experience and dir...Show moreLast updated: 7 days ago
    • Promoted
    Human Resources Associate / Specialist

    Human Resources Associate / Specialist

    Hill Spring International SchoolIndia
    Key Roles and Responsibilities : 1.Recruitment Support o Assist in posting job openings and screening resumes.Schedule interviews and coordinate with candidates. Prepare job offer letters, contracts,...Show moreLast updated: 20 days ago
    • Promoted
    Partnerships Associate

    Partnerships Associate

    Opportunities PlusNagpur, IN
    At Opportunities Plus, we are passionate about empowering young minds through transformative experiential learning, leading them to power career choices. We specialize in guiding school students age...Show moreLast updated: 5 days ago